Assistant Operations Manager (Institutional Catering)

Curate Kitchen Pte. Ltd.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

Curate Kitchen Pte. Ltd. seeks a proactive Assistant Operations Manager to oversee daily operations at our institutional catering site, ensuring smooth performance, upholding service and quality standards, and leading the team to achieve operational excellence.

Responsibilities include managing daily site operations, supervising staff, budgeting, implementing quality assurance, and driving cost-effective workflows. You will collaborate with stakeholders and ensure health and safety compliance.

Qualifications

• Diploma or degree in Hospitality, Business, or related field (preferred).
• Minimum 1 year of supervisory or operations experience in catering or F&B.
• Strong leadership, problem-solving, and communication skills.
• Food safety certification would be an advantage.

Responsibilities

• Oversee daily operations of the catering site to ensure timely execution.
• Manage employees, budgets, project delivery, and align with corporate strategy.
• Lead and motivate staff; monitor KPIs and implement quality assurance.
• Ensure compliance with health, safety, and regulatory standards.
• Collaborate with stakeholders including government bodies, management, and executives.
• Present reports on efficiency, quality, and performance metrics.
• Drive continuous improvement for service excellence and cost-effectiveness.
• Uphold customer service standards and client satisfaction.

Skills

Leadership

Problem-solving

Communication

Multitasking

Education

Diploma or Degree in Hospitality/Business

Job description

We are seeking a proactive and hands-on Assistant Operations Manager to oversee the daily operations of our institutional catering site. The ideal candidate will ensure smooth operational performance, maintain high service and quality standards, and lead the team to achieve operational excellence.

Responsibilities

• Ensure the seamless and timely execution of all site operations and daily business activities.
• Apply problem-solving and managerial expertise to oversee day-to-day operational performance.
• Continuously enhance operational systems and stay updated with industry trends and best practices.
• Manage employees, core operations, budgets, project delivery, and support corporate strategy implementation.
• Foster team growth and professional development, contributing to the organization’s sustainable success.
• Lead and motivate staff to maintain high performance and a positive, productive work environment.
• Ensure compliance with all industry regulations, internal policies, and relevant quality and safety standards.
• Collaborate with key stakeholders, including government bodies, industry associations, management teams, and senior executives (COO, CEO, etc.).
• Uphold workplace health and safety guidelines and enforce strict compliance.
• Monitor individual and team performance, providing coaching, training, and constructive feedback for continuous improvement.
• Implement quality assurance measures for products and services, and monitor production KPIs.
• Enhance customer service standards to improve satisfaction and client retention.
• Optimize workflows and operational processes for efficiency and cost-effectiveness.
• Prepare and present reports on operational efficiency, quality, and performance metrics.
• Maintain overall service operations to ensure long-term sustainability and business growth.

Requirements:

• Diploma or Degree in Hospitality, Business, or related field. (Preferred)
• Minimum 1 years of supervisory or operations experience in catering or F&B.
• Strong leadership, problem-solving, and communication skills.
• Able to work in a fast-paced environment and manage multiple priorities.
• Food Safety Certification would be an advantage.