Assistant Operations Manager

Yung Sheng Food Industries; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Yung Sheng Food Industries in Singapore is seeking an Assistant Operation Manager to support the Operations Manager in coordinating a busy Coffeeshop. You will help maintain smooth daily operations, supervise staff, and ensure high standards of service and safety.

Responsibilities include stock management, supplier liaison, debt collection actions when needed, and ensuring accurate cash settlements. The role requires a diploma and at least two years in coffeeshop or food court management, with

Qualifications

• Candidate must possess at least a Diploma from any field of studies.
• Minimum of 2 years of working experience in Coffeeshop or Food court management role.
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees.
• Prepared to work in a non-air-conditioned setting.
• Possess strong communication and effective negotiation skills.
• Fantastic team player.
• Good knowledge of Microsoft office programme, especially in Word and Excel.

Responsibilities

• Maintain smooth daily operations of the Coffeeshop.
• Source for potential qualified tenants to fill any vacant food stalls.
• Take immediate and appropriate collection/legal actions for recovery of debt and minimise credit losses.
• Able to handle daily sales settlement.
• To do stock take and order stocks based on healthy inventory level.
• Source for suppliers with competitive pricing.
• Keep up to date with market prices for all materials and ingredients.
• Make sure safety and hygiene guidelines are being followed.
• Supervise, lead & motivate the team.
• Ensure fairness in scheduling work duty roster and off days for operation employees.
• To Interview, assess and assist in hiring employee based on outlet manpower requirements.
• Receive, review and act upon feedback and complaints received from customers.
• Responsible for ensuring consistent quality of service.
• Adept at handling a wide variety of customer and customer requests.
• Able to perform ad hoc duties when required.

Skills

Team player

Communication

Negotiation

Inventory mgmt

Customer service

MS Excel

MS Word

Education

Diploma

Tools

Microsoft Office

Job description

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• To do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• To Interview, assess and assist in hiring employee based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel