Senior Assistant Manager / Manager, Academic Programmes Administration (ICT)

Singapore Institute of Technology; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Singapore seeks an Assistant Manager / Senior Assistant Manager for Academic Programmes Administration. This role involves managing operations for academic programmes, overseeing student lifecycle processes, and ensuring compliance within a dynamic environment. Candidates must possess a recognized degree and at least 3 years of experience in educational administration. Strong communication skills and proficiency in Microsoft Office are essential for success in this role.

Qualifications

• 3+ years of experience in educational programme administration.
• Extensive relevant skills or experience may be considered.

Responsibilities

• Plan and manage operations of new and existing programmes.
• Oversee student lifecycle processes from admissions to certificates issuance.
• Manage budgets and procurement processes.

Skills

Communication skills

IT literacy

Microsoft Office proficiency

Education

Degree from a recognized institute

Job description

Assistant Manager / Senior Assistant Manager, Academic Programmes Administration (ICT)

Posting Start Date: 17/03/2026

Schemes of Service: Corporate

Division: Academic Programmes Administration

Employment Type: Fixed Term

The candidate for this role will be part of the Infocomm Technology (ICT) team within the Academic Programmes Administration Division.

Key Responsibilities

• Plan and manage the operations of both new and existing programmes.
• Coordinate and manage class timetables, scheduling and booking of facilities.
• Oversee and support student lifecycle processes, including admissions, matriculation, module registration, exemptions, exams, withdrawals, leave‑of‑absence requests, certificates issuance, and processing of claims and forms.
• Organise and manage assessments, examinations, briefings, meetings, workshops, talks, publicity events and other programme‑related activities.
• Assist in collation and submission of students’ results, including preparation of reports, presentations and Programme Performance Indicator analysis.
• Manage programme budgets, expenditure monitoring, procurement processes and asset utilisation.
• Provide administrative and secretariat support for meetings, including agenda preparation and minutes‑writing.
• Work closely with internal and external stakeholders—including industry partners, collaborators, overseas universities, polytechnics and other programme counterparts—to maintain effective communication and engagement.
• Handle general student and public feedback, inquiries and operational matters.
• Support recruitment activities, including collation of content and materials for publicity.
• Support programme accreditation processes and ensure compliance with related requirements.
• Review, streamline and improve work processes to enhance operational efficiency.
• Perform additional programme support duties as assigned by the Programme Leader, Director of Programmes or Director of Academic Programmes Administration.

Requirements

• A degree from a recognised institute of higher learning; candidates with extensive relevant skills or experience may also be considered.
• At least 3 years of experience, preferably in an educational environment with exposure to programme administration, operations and systems work.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word) with good overall IT literacy and the ability to learn and use new digital tools and systems.
• Strong communication skills—written, verbal and interpersonal—with the ability to engage diverse stakeholders.