Assistant Manager: People, Service & Ops Leader

57 EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

57 EMPLOYMENT AGENCY PTE. LTD. is seeking a Manager to oversee daily business operations in Singapore and lead a team to deliver attentive, efficient service to customers.

You will hire, train, motivate, coach staff, and monitor performance while ensuring adherence to policies and procedures. The role requires strong leadership, communication, and problem-solving skills, with the ability to work weekends and public holidays as needed to support business goals.

Qualifications

• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• Able to work on weekend and public holiday.

Responsibilities

• Delegating responsibilities and supervising business operations.
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Skills

Leadership

Communication

Conflict resolution

Time management

Problem solving

Job description

57 EMPLOYMENT AGENCY PTE. LTD. is seeking a Manager to oversee daily business operations in Singapore and lead a team to deliver attentive, efficient service to customers.

You will hire, train, motivate, coach staff, and monitor performance while ensuring adherence to policies and procedures. The role requires strong leadership, communication, and problem-solving skills, with the ability to work weekends and public holidays as needed to support business goals.