Assistant Manager / Manager Solution Center

SYSMEX ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A professional healthcare technology company in Singapore is looking for an experienced project manager to lead the systemization solutions across various business units. The ideal candidate will have a degree in Biomedical, Mechatronic, or Electronics Engineering and at least 8 years of experience in the IVD market. Key responsibilities include managing workflow studies, developing scalable procedures, and ensuring project alignment with corporate strategy. Excellent communication skills are essential, along with laboratory experience in handling related products.

Qualifications

• 8 years working experience in IVD market.
• Laboratory experience in handling of Hematology, Coagulation, Urinalysis products preferred.
• Maintains high standards of professional conduct when interacting with customers.

Responsibilities

• Lead the end-to-end program management of systemization solutions.
• Spearhead cross-functional steering committees to define project scope.
• Design and institutionalize scalable procedures and toolkits.
• Establish performance KPIs and a monitoring dashboard.
• Drive post-project retrospectives and lessons-learned sessions.

Skills

Project Management

Workflow Standardization

Communication Skills

Engineering Knowledge

Education

Diploma or Degree in Biomedical / Mechatronic / Electronics Engineering

Tools

Microsoft Office

Job description

Key Job Purpose

• Project Management of systemization solutions, including workflow studies for both standard and customized solutions across all Business Units.
• Develop procedures and tools to support Affiliates and Business Partners in systemizing and workflow studies, from pre-sales to project closure.
• Governance of Workflow Standardization and Best Practices - Develop and refine scalable workflow frameworks and standards, while adapting solutions to meet the specific needs of affiliates or partners.
• Serve as liaison across teams to align workflow solutions, offering strategic input during pre-sales and project planning.

Job Responsibilities

• Lead the end-to-end program management of systemization solutions - own the workflow study, solution architecture, and rollout for both standard and bespoke implementations across all Business Units, ensuring alignment with corporate strategy and regulatory standards.
• Spearhead cross-functional steering committees - to define project scope, resources, and success metrics, proactively removing roadblocks and reporting progress to senior leadership on a regular cadence.
• Design and institutionalize scalable procedures, toolkits, and templates - that enable Affiliates and Business Partners to perform workflow studies from pre-sales discovery through post-implementation review, driving global consistency and knowledge reuse.
• Establish performance KPIs and a live monitoring dashboard - to track cost, schedule, and quality, using data insights to prevent profit leakage and to continuously optimize solution delivery.
• Drive post-project retrospectives and lessons-learned sessions - converting insights into updated SOPs and best-practice libraries that feed future bids and proposals.

Job Requirements

• Diploma or Degree or equivalent in Biomedical / Mechatronic / Electronics Engineering.
• 8 years working experience in IVD market
• Microsoft office, good communication skills
• Maintains at all times the highest standards of professional and personal conduct when interacting with internal external customers.
• Prefer to have Laboratory experience in handling of Hematology, Coagulation, Urinalysis products before.
• Travel requirements: 30% or less
• Work location: Eunos
• Working hours: Monday to Friday (9am to 5:45pm)