Assistant Manager – IT

Muslim Converts' Association of Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Muslim Converts’ Association of Singapore (MCAS) is seeking an Assistant Manager – IT to lead our IT operations, strengthen cybersecurity and guide digital transformation. You will manage infrastructure, cloud systems and vendor relationships while driving technology projects that improve service delivery and resilience.

The role requires 6–8 years of IT experience, a solid foundation in IT governance, risk management and business continuity planning, plus strong leadership and analytics.

Qualifications

• Bachelor’s degree in IT or CS or related field is required.
• 6–8 years of IT experience, preferably overseeing IT operations and infrastructure.
• Strong knowledge of IT infrastructure, networking, cybersecurity, cloud technologies, access management, backup & disaster recovery.
• Experience in IT project management, vendor/contract management, procurement and tech service delivery.
• Familiarity with IT governance, risk management, policy development, SOPs and business continuity planning.
• Excellent analytical, troubleshooting and problem-solving abilities.

Responsibilities

• Oversee reliability, security and availability of IT infrastructure and systems; resolve incidents and identify risks.
• Manage IT infrastructure including networks, servers, cloud systems and cybersecurity.
• Lead technology projects and digital initiatives to improve efficiency and service delivery.
• Manage IT vendors, monitor SLAs, review service quality and drive corrective actions.
• Maintain IT risk registers and coordinate disaster recovery testing; report IT performance to management.
• Develop MCAS’s IT & Digital roadmap and manage approved budgets for cost-effective tech usage.

Skills

IT governance

Vendor management

Cybersecurity

Strategic planning

Leadership

Education

Bachelor’s degree in Information Technology / Computer Science or related field

MCSE / MCSA / CCNA / CompTIA Security+ or equivalent certifications

Job description

POWER DIGITAL EXCELLENCE THROUGH IT LEADERSHIP

Assistant Manager – IT

Are you passionate about technology, cybersecurity and digital transformation? Do you enjoy leading IT operations, strengthening digital capabilities and driving technology solutions that make a meaningful impact?

Join the Muslim Converts’ Association of Singapore (MCAS) and play a key role in strengthening our IT infrastructure, safeguarding digital assets and enabling reliable, efficient and sustainable technology services across the Association.

YOUR ROLE:

As an Assistant Manager – IT, you will:

• Oversee the reliability, security and availability of MCAS's IT infrastructure and systems, ensuring timely resolution of incidents, proactive risk identification and minimal disruption to essential services.
• Manage IT infrastructure, including networks, servers, cloud systems, cybersecurity, access controls and business continuity arrangements.
• Lead technology projects, system enhancements and digital initiatives to improve operational efficiency and service delivery.
• Manage IT vendors and service providers, monitor contractual obligations and SLA performance, review service quality, ensure timely issue resolution and recommend corrective actions where required.
• Maintain IT risk registers, monitor cybersecurity and operational risks, coordinate business continuity and disaster recovery testing, and provide periodic reports to Management on IT performance, incidents, projects, budgets and outstanding risks.
• Manage and administer approved IT budgets, ensuring cost-effective utilisation of technology resources, technology lifecycle planning and the development of MCAS’s IT & Digital roadmap.
• Identify emerging technologies and recommend practical solutions to strengthen the Association’s digital capabilities.
• Supervise, guide and develop IT personnel, fostering accountability, knowledge-sharing and continuous learning.
• Support IT Subcommittee initiatives, governance reviews and technology-related matters requiring management input.
• Develop and execute IT strategic plans aligned with organisational objectives.
• Lead cybersecurity governance, risk management and technology compliance initiatives.

WE’RE LOOKING FOR SOMEONE WHO:

• Holds a Bachelor’s degree in Information Technology, Computer Science or a related field.
• Relevant professional certifications such as MCSE, MCSA, CCNA, CompTIA Network+, CompTIA Security+ or equivalent would be an advantage.
• Has at least 6 – 8 years of relevant IT experience, preferably with experience overseeing IT operations and infrastructure.
• Possesses strong knowledge of IT infrastructure, networking, cybersecurity, cloud technologies, access management, backup and disaster recovery.
• Has experience in IT project management, vendor and contract management, procurement and technology service delivery.
• Is familiar with IT governance, risk management, policy development, SOPs and business continuity planning.
• Demonstrates strong analytical, troubleshooting and problem-solving skills, with the ability to translate technical issues into practical business recommendations.
• Communicates effectively and collaborates well with stakeholders, vendors and colleagues across different functions.
• Is proactive, organised and capable of managing multiple priorities while maintaining service quality and operational resilience.
• Has experience supervising staff, vendors or project teams and driving organisational change initiatives, with the ability to mentor IT personnel, provide guidance and drive continuous improvement.
• Upholds integrity, accountability and professionalism in managing the Association’s technology resources and confidential information.
• Is committed to leveraging technology to support MCAS’s mission, operational effectiveness and future digital transformation.

WHY JOIN US?

At MCAS, your work goes beyond technology.

You will have the opportunity to strengthen the digital foundations that enable our team to serve the community more effectively, safeguard essential systems and support the Association’s mission of guiding and empowering Muslim converts.

If you are ready to lead with purpose, innovate with impact and build reliable digital capabilities for a meaningful cause, we would love to hear from you.