Assistant Manager - IT

Muslim Converts' Association of Singapore; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Muslim Converts' Association of Singapore seeks an Assistant Manager - IT to lead IT operations, safeguard digital assets and enable reliable technology services.

You will oversee networks, servers, cloud, cybersecurity and business continuity, while driving digital initiatives and IT governance across the organization.

Qualifications

• Bachelor's degree in Information Technology, Computer Science or a related field.
• Professional certifications such as MCSE, MCSA, CCNA, CompTIA Network+ or Security+ are a plus.
• 6–8 years of IT experience, preferably overseeing IT operations and infrastructure.
• Strong knowledge of IT infrastructure, networking, cybersecurity, cloud technologies, access management, backup and disaster recovery.
• Experience in IT project management, vendor and contract management, procurement and service delivery.

Responsibilities

• Oversee the reliability, security and availability of MCAS's IT infrastructure and systems.
• Manage IT infrastructure including networks, servers, cloud systems and cybersecurity.
• Lead technology projects and digital initiatives to improve efficiency and service delivery.
• Manage IT vendors, monitor SLAs and service quality, address issues and take corrective actions.
• Maintain IT risk registers, monitor cybersecurity and business continuity testing; report IT performance to Management.
• Plan and administer IT budgets, lifecycle planning and develop MCAS's IT & Digital roadmap.
• Identify emerging technologies and propose practical solutions to strengthen digital capabilities.
• Supervise IT personnel and foster knowledge-sharing and continuous learning.
• Support IT Subcommittee initiatives and governance matters requiring management input.

Skills

Leadership

Incident response

Vendor coordination

Budget management

Communication

Education

Bachelor's degree in IT/CS

Certifications: MCSE, MCSA, CCNA, CompTIA Network+/Security+

Tools

Networks & servers

Cloud platforms

Cybersecurity

BCP/DR

Job description

POWER DIGITAL EXCELLENCE THROUGH IT LEADERSHIP

Assistant Manager - IT

Are you passionate about technology, cybersecurity and digital transformation? Do you enjoy leading IT operations, strengthening digital capabilities and driving technology solutions that make a meaningful impact?

Join the Muslim Converts' Association of Singapore (MCAS) and play a key role in strengthening our IT infrastructure, safeguarding digital assets and enabling reliable, efficient and sustainable technology services across the Association.

YOUR ROLE:

• Oversee the reliability, security and availability of MCAS's IT infrastructure and systems, ensuring timely resolution of incidents, proactive risk identification and minimal disruption to essential services.
• Manage IT infrastructure, including networks, servers, cloud systems, cybersecurity, access controls and business continuity arrangements.
• Lead technology projects, system enhancements and digital initiatives to improve operational efficiency and service delivery.
• Manage IT vendors and service providers, monitor contractual obligations and SLA performance, review service quality, ensure timely issue resolution and recommend corrective actions where required.
• Maintain IT risk registers, monitor cybersecurity and operational risks, coordinate business continuity and disaster recovery testing, and provide periodic reports to Management on IT performance, incidents, projects, budgets and outstanding risks.
• Manage and administer approved IT budgets, ensuring cost-effective utilisation of technology resources, technology lifecycle planning and the development of MCAS's IT & Digital roadmap.
• Identify emerging technologies and recommend practical solutions to strengthen the Association's digital capabilities.
• Supervise, guide and develop IT personnel, fostering accountability, knowledge-sharing and continuous learning.
• Support IT Subcommittee initiatives, governance reviews and technology-related matters requiring management input.
• Develop and execute IT strategic plans aligned with organisational objectives.
• Lead cybersecurity governance, risk management and technology compliance initiatives.

WE'RE LOOKING FOR SOMEONE WHO:

• Holds a Bachelor's degree in Information Technology, Computer Science or a related field.
• Relevant professional certifications such as MCSE, MCSA, CCNA, CompTIA Network+, CompTIA Security+ or equivalent would be an advantage.
• Has at least 6 - 8 years of relevant IT experience, preferably with experience overseeing IT operations and infrastructure.
• Possesses strong knowledge of IT infrastructure, networking, cybersecurity, cloud technologies, access management, backup and disaster recovery.
• Has experience in IT project management, vendor and contract management, procurement and technology service delivery.
• Is familiar with IT governance, risk management, policy development, SOPs and business continuity planning.
• Demonstrates strong analytical, troubleshooting and problem-solving skills, with the ability to translate technical issues into practical business recommendations.
• Communicates effectively and collaborates well with stakeholders, vendors and colleagues across different functions.
• Is proactive, organised and capable of managing multiple priorities while maintaining service quality and operational resilience.
• Has experience supervising staff, vendors or project teams and driving organisational change initiatives, with the ability to mentor IT personnel, provide guidance and drive continuous improvement.
• Upholds integrity, accountability and professionalism in managing the Association's technology resources and confidential information.
• Is committed to leveraging technology to support MCAS's mission, operational effectiveness and future digital transformation.

WHY JOIN US?

At MCAS, your work goes beyond technology.

You will have the opportunity to strengthen the digital foundations that enable our team to serve the community more effectively, safeguard essential systems and support the Association's mission of guiding and empowering Muslim converts.

If you are ready to lead with purpose, innovate with impact and build reliable digital capabilities for a meaningful cause, we would love to hear from you.