Assistant Manager / Executive, Operations, Singapore (2-Years Contract)

CapitaLand Group; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

CapitaLand Group in Singapore is seeking a proactive professional to support the Operations Manager in ensuring smooth operations and maintenance of a retail mall. You will coordinate programs, manage maintenance contracts, and supervise expenses to keep the mall running at peak performance.

The role involves Asset Enhancement Initiatives, tenant renovations, promotional support, procurement liaison, and leading technicians and vendors to meet high service standards.

Qualifications

• Bachelor degree in Engineering (Mechanical/Electrical) or Real Estate / Facilities / Building / Estate Management.
• Fresh graduates with relevant degree are welcome to apply.
• Exhibit strong initiative, leadership and interpersonal skills.
• Good communication skills and ability to work under tight timelines.
• Willing to work beyond standard operating hours and be open to lateral moves in the future.

Responsibilities

• Support the Operations Manager in managing effective operations and maintenance of the retail mall.
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level.
• Prepare annual budget, manage and administer all maintenance contracts and supervise expenses for operational needs.
• Assist in Asset Enhancement Initiatives and renovation works carried out by tenants and provide operational support for promotional activities.
• Liaise with Contract & Procurement team and manage ad-hoc procurement of equipment and replacement/enhancement works.
• Manage and attend to all feedback and service requests in a timely manner.
• Lead technicians and manage vendor services to achieve professional standards in day-to-day operations.
• Participate in Company Emergency Response Team duties (Site Incident Controller, First Aider, etc).
• Be part of Environmental Health & Safety (EHS) team for permit to work reviews, risk assessments, and safety audits.

Skills

Leadership

Interpersonal skills

Communication skills

Problem solving

Initiative

Education

Degree in Engineering / Real Estate / Facilities / Building / Estate Management

Job description

Responsibilities:

• You will support the Operations Manager in managing effective operations and maintenance of our retail mall.
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
• Assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall
• Liaise with Contract & Procurement team, manage and execute specific/adhoc procurement of equipment cyclical replacement & enhancement works in the mall
• Manage and attend to all feedback and service requests in a timely manner
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.

Requirements:

• Degree in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• Graduates with relevant degree but no prior relevant experience are welcome to apply
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Willing to work beyond standard operating hours, when required
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs)