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SAFRA National Service Association in Singapore is seeking an Assistant Manager to anchor engagement and support for the Corporate Development Office. The role drives organization-wide transformation, governance initiatives and staff buy-in across clubs, departments and business units.
You will plan and run engagement activities, gather ground feedback, and build a network of change agents while supporting staff communications and campaign calendars.
The Assistant Manager is the engagement and support anchor of SAFRA's Corporate Development Office (CDO), which drives organization-wide transformation, innovation and governance initiatives. Reporting to the Assistant Director, the role builds understanding, buy-in and participation for CDO initiatives among staff, change agents and stakeholders across clubs, departments and business units. The role also provides programme support, offering broad exposure to organization transformation and change.
Key responsibilities
Serve as the day-to-day point of contact for initiative owners, change agents and staff across clubs, departments and business units.
Plan and run engagement activities such as briefings, roadshows, focus groups, workshops and clinics.
Gather and synthesize ground feedback, and surface issues and suggestions to management.
Build and sustain a network of change agents across SAFRA.
Support change management through staff communications, collaterals and the engagement calendar.
Organize campaigns, recognition events and showcases.
Collect stakeholder updates for tracking and reporting, and guide stakeholders on templates and processes.
Requirements
Degree in any discipline.
At least 3 years of experience in stakeholder engagement, change management, communications or employee engagement.
Strong interpersonal skills, with the ability to build rapport and trust at all levels.
Experience planning and facilitating workshops, focus groups, briefings or campaigns.
Clear written and verbal communication, including staff communications, papers and minutes.
Good working knowledge of Microsoft 365.