THE ROLE: Assistant Manager, Business Development
The Assistant Manager, Business Development is responsible for developing and growing Kaplan Singapore's B2B recruitment channels through two key areas: Corporate Partnerships and Education Institute Collaborations. The role focuses on building partnerships that generate qualified leads, enrolments and revenue across Kaplan's Diploma, Undergraduate and Postgraduate programmes.
Key Responsibilities:
B2B Corporate Partnerships
- Identify and develop partnerships with corporates, SMEs, industry associations and other organisations.
- Engage HR, Learning & Development and business leaders to promote relevant Kaplan programmes and education pathways.
- Develop and present partnership proposals, employee education benefits and other approved collaboration arrangements.
- Plan and conduct corporate engagement activities such as workplace talks, webinars, programme briefings and partner events.
- Manage corporate accounts and ensure signed partnerships are actively promoted and converted into leads, applications and enrolments.
B2B Education Institute Collaborations
- Identify and build partnerships with education institutes and other relevant education partners that can create student referral pathways to Kaplan.
- Develop collaboration arrangements to promote Kaplan Diploma, Undergraduate and Postgraduate programmes to eligible students.
- Plan and coordinate partner briefings, programme previews, student talks and other recruitment activities with education institute partners.
- Maintain regular engagement with partner representatives and ensure enquiries and referrals are followed up promptly.
- Grow enrolments from existing education institute partners while developing new referral sources.
Partnership Activation & Account Management
- Ensure new partnerships are activated after signing and do not remain as inactive agreements.
- Maintain regular contact with priority partners and identify opportunities to increase leads and enrolments.
- Coordinate with Recruitment, Marketing, Admissions, Academic and Programme teams to support partnership activities and student conversion.
- Re-engage inactive or underperforming partners with appropriate activation plans.
- Maintain an accurate B2B partnership pipeline and CRM records.
- Track leads, applications, enrolments and revenue generated by Corporate and Education Institute partners.
- Provide regular updates on partnership performance, conversion and key opportunities.
- Recommend actions to improve partner activation and business results.
Each KPI is scored directly based on actual achievement versus the agreed annual target.
Example: if a KPI target is 100 enrolments and 90 are achieved, the KPI achievement is 90%.
Qualifications and Skills:
- Strong B2B business development, relationship management and presentation skills.
- Experience in corporate partnerships, education sales, account management or business development.
- Able to engage corporate and education-sector stakeholders and convert partnerships into business outcomes.
- Commercially minded, proactive and comfortable working towards enrolment, revenue and conversion targets.
- Good CRM discipline and comfortable using digital and AI-enabled tools for follow-up and reporting.
Other Information:
- Working Hours: Monday to Friday, 9am to 6pm.