Assistant Manager (Banquet)

Mandai Resorts Pte. Ltd.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Mandai Resorts Pte. Ltd. seeks an experienced Assistant Manager (Banquet) to support seamless banquet operations and guest experiences at our luxury eco-resort.

You will oversee AV setup, live support, and real-time event execution to ensure every moment runs smoothly. Responsibilities include managing AV equipment, coordinating with kitchen and service teams, and mentoring staff while maintaining quality control logs and vendor coordination for successful weddings, conferences, and corporate

Qualifications

• Diploma or degree in Electronics, Audio Engineering, IT, or related field; or 2-3 years hands‑on AV experience.
• Understanding of banquet service standards and food safety practices.
• Knowledge of video projection systems, LED displays, and presentation technologies.
• Basic understanding of networking protocols (TCP/IP, DNS, DHCP).

Responsibilities

• Set up, operate, and maintain AV equipment for banquet events (projectors, screens, microphones, speakers, lighting, video conferencing).
• Provide on-site technical support during events, weddings, conferences and special occasions.
• Perform regular maintenance and calibration; maintain logs of usage and repairs.
• Coordinate with external vendors for servicing and replacements; test new AV technologies.
• Assist banquet service team with event flow, timing, and coordinating kitchen/service staff.

Skills

AV systems

Event support

Networking basics

Windows/Mac OS

Education

Diploma/degree in Electronics, Audio Engineering, IT or related field

Tools

Projectors

Microphones

Speakers

Lighting systems

Video conferencing equipment

Sound mixing boards

Lighting controls

Video recording

Live streaming

LED displays

Job description

Main Duties and Responsibilities

We are seeking an experienced Assistant Manager (Banquet) to join our Banquet team. The incumbent will support the smooth execution of banquet operations and events, while providing audio-visual technical support where required. The ideal candidate should have strong banquet operations experience, with hands‑on knowledge or experience in AV systems, and be committed to delivering seamless events and exceptional guest experiences at our luxury eco-resort.

Key Responsibilities

Audio-Visual Equipment Management

• Set up, operate, and maintain all AV equipment for banquet events including projectors, screens, microphones, speakers, lighting systems, and video conferencing equipment.

• Conduct pre-event technical checks and sound tests to ensure all equipment functions optimally.

• Maintain inventory of AV equipment and accessories, ensuring proper storage and care.

• Coordinate equipment, procurement and replacement as needed.

Event Technical Support

• Provide on-site technical support during events, weddings, corporate meetings, conferences, and special occasions.

• Operate sound mixing boards, lighting controls, and presentation equipment during live events.

• Assist with live streaming, video recording, and virtual event setups when required.

• Ensure smooth transitions between different segments of events.

System Maintenance & Quality Control

• Perform regular maintenance and calibration of all AV equipment to ensure optimal performance.

• Maintain detailed logs of equipment usage, maintenance schedules, and repair requirements.

• Coordinate with external vendors for equipment servicing and repairs when necessary.

• Test and validate new AV technologies and equipment before implementation.

Banquet Service Support

• Assist in setting up banquet rooms according to event specifications, including table arrangements and room preparation.

• Support banquet service team during meal service periods, including plating, serving, and clearing of courses.

• Help coordinate timing between kitchen, service staff, and event programs.

• Support event flow management, crowd control, and coordination with vendors and external suppliers

• Assist Banquet Manager in training new team members and maintaining accurate event records.

Job Requirements

• Diploma or Degree in Electronics, Audio Engineering, IT, or related field; or 2-3 years of hands‑on experience in AV industry.

• Understanding of banquet service standards and food safety practices.

• Knowledge of video projection systems, LED displays, and presentation technologies.

• Basic understanding of networking protocols (TCP/IP, DNS, DHCP).

• Proficiency in lighting control systems, event staging, operating audio mixing consoles, microphone systems, and sound equipment.

• Familiarity with video conferencing platforms and live streaming technologies.

• Proficient in Windows and Mac OS operation.