Assistant/ Manager, AI Enablement & Business Transformation

Sembcorp Industries Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Sembcorp Industries Ltd in Singapore is seeking a business‑oriented problem solver who can translate operational workstreams into practical AI and digital opportunities, prototype low‑code/no‑code solutions, and drive implementation from testing to adoption.

The role requires collaborating with business stakeholders, IT teams, and vendors to frame use cases, deliver dashboards and automation, and ensure value realisation through continuous improvement.

Qualifications

• Degree in Business, Engineering, Information Systems, Computer Science, Data Analytics, Economics, Sustainability, or related field.
• 5–7 years in transformation, consulting, business improvement, digital transformation, analytics, or project delivery.
• Experience translating business needs into digital/AI solutions with cross-functional delivery teams is preferred.

Responsibilities

• Identify pain points and use cases for AI, automation, analytics, or digital solutions.
• Translate problems into practical AI and digital solutions with user needs and data inputs.
• Prototype prototypes, dashboards, and low-code solutions and guide deployment.
• Engage stakeholders and manage change during rollout and adoption.
• Define success metrics and monitor value realization post‑deployment.

Skills

Analytical thinking

Structured problem solving

Business acumen

Stakeholder management

Education

Bachelor's in Business/Engineering/IS/CS/Data Analytics/Economics/Sustainability

Tools

Power BI

Microsoft Copilot

Power Platform

Low-code/No-code tools

Job description

About Sembcorp

Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.

Join Integrated Urban Solutions

Play a role in building smart and sustainable cities! With over 30 years of experience, we transform raw land into thriving developments across Vietnam, Indonesia, and China. As a key growth engine, our Integrated Urban Solutions segment strives to be Asia’s fastest-growing industrial solutions provider. By delivering efficient energy solutions and pioneering innovative water resource management, we enable the growth of vibrant, future-ready communities.

Role Summary

This role requires a business-oriented problem solver who can independently understand operational workflows, identify practical AI and digital opportunities, prototype low-code/no-code solutions, and drive implementation through testing, rollout and adoption. The ideal candidate should be comfortable working directly with business stakeholders to translate business processes into workable solutions with minimal supervision.

Key Responsibilities

1. Business Problem Discovery & Use Case Framing

• Work with business teams to identify pain points, inefficiencies, decision gaps, manual workarounds, and operational bottlenecks that could be addressed through AI, automation, analytics, or digital solutions.

• Frame and prioritise use cases clearly, including the underlying need, users affected, current workflow, expected improvement, feasibility, data availability, adoption readiness, and potential business value.

• Facilitate stakeholder discussions to validate use cases, test assumptions, and distinguish real business constraints from symptoms.

2. AI/Digital Solution Translation

• Translate business problems into practical AI and digital use cases, including user needs, process flows, data inputs, solution requirements, and success measures.

• Develop concise solution briefs, user stories, requirements documents, process maps, and simple business cases to guide development and implementation.

• Act as the bridge between business users, Digital/IT teams, vendors, and other stakeholders, challenging solutions from a business-value, usability, governance, and adoption perspective.

• Conduct of AI/Digital workshops to improve AI and digital literacy rate of BUs.

3. Delivery, Testing & Deployment

• Drive AI-enabled and digital initiatives from concept through hands-on prototype, MVP, user testing, UAT, deployment, adoption, and post-launch refinement.

• Build, configure, or support simple prototypes, workflow automations, dashboards, AI agents, or low-code/no-code solutions using approved enterprise platforms where appropriate.

• Coordinate solution design, development activities, stakeholder feedback, testing cycles, rollout planning, dependencies, and enterprise alignment.

• Support training, communication, documentation, and user adoption activities to embed new tools and ways of working.

• Inaugurate and maintain Portals, develop plan for sustained traffic flow for portal usage.

4. Value Realisation & Continuous Improvement

• Define and track success measures for AI, digital, and business improvement initiatives, including adoption, productivity, quality, cycle time, cost, risk, or revenue-impact indicators where relevant.

• Monitor implemented solutions, gather user feedback, identify enhancement opportunities, and support continuous refinement after deployment.

• Prepare concise management updates on initiative status, outcomes, risks, next steps, and opportunities to scale successful use cases.

5. Stakeholder Engagement & Change Enablement

• Engage stakeholders across business, Digital/IT, Finance, HR, Risk, and operations to build alignment, manage expectations, and drive delivery.

• Facilitate working sessions to gather requirements, validate proposed solutions, support decisions, and manage implementation risks, issues, timelines, and dependencies.

• Support change management and adoption by communicating clearly, securing user buy-in, and helping teams transition to new processes and tools.

Requirements:

Experience & Background

• Degree in Business, Engineering, Information Systems, Computer Science, Data Analytics, Economics, Sustainability, or a related discipline.

• Approximately 5–7 years of relevant experience in transformation, consulting, business improvement, digital transformation, analytics, product delivery, project management, or operational excellence.

• Experience translating business needs into digital, automation, analytics, or AI-enabled solutions, and working with Digital/IT teams, vendors, or cross-functional delivery partners, is strongly preferred.

Skills & Capabilities

• Strong analytical thinking, structured problem-solving, and ability to diagnose business issues clearly.

• Strong business acumen, with the ability to connect AI, automation, and digital initiatives to practical business outcomes.

• Ability to translate ambiguous business needs into clear requirements, use cases, delivery plans, and success measures.

• Strong communication, facilitation, presentation, and stakeholder management skills; comfortable working independently in fast-moving environments.

Digital & AI Capabilities

• Hands‑on experience prototyping or configuring simple AI, automation, analytics, dashboard, workflow, or low‑code/no‑code solutions in a business context.

• Ability to create simple proof‑of‑concepts, mock‑ups, automations, or functional prototypes to validate business use cases before full‑scale implementation.

• Familiarity with Microsoft Copilot, Copilot Studio, Power Platform, Power BI, low‑code/no‑code tools, workflow automation, or similar technologies is advantageous.

• Not required to be a technical developer, but should understand the end‑to‑end product delivery lifecycle, from prototyping, MVP development, user testing, UAT, rollout, adoption, and post‑launch continuous improvement.

Additional Experience (Advantageous)

Exposure to one or more of the following will be advantageous:

• AI adoption, automation, digital transformation, low‑code/no‑code delivery, or business productivity initiatives

• Digital product delivery, product ownership, solution implementation, business analysis, or process excellence

• Data analytics, dashboarding, performance management, or benefits tracking

• Sustainability, ESG, smart city, industrial park, or urban development‑related projects

Our Culture at Sembcorp

At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.

We foster an institution‑first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.

Join us in making a real impact!