Assistant/Manager, Active Ageing Centre

Vanguard Healthcare Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Vanguard Healthcare Pte Ltd's Assistant/Manager, Active Ageing Centre (AAC) leads daily operations to deliver high-quality services that keep seniors active, healthy, and socially connected, while ensuring safety and compliance with guidelines.

The role drives centre operations, community engagement, and partnerships, mentors staff and volunteers, tracks KPIs, and pursues continuous improvements to integrate care across the community and health networks.

Qualifications

• General degree in a health, business or related field.
• Minimum 5 years in health, social or community care, with at least 2 years in a supervisory role.
• Experience in programme planning and volunteer management preferred.

Responsibilities

• Oversee daily AAC operations, ensuring safety and compliance with guidelines.
• Develop outreach and engagement initiatives to reduce social isolation.
• Build partnerships with health, social care networks and community organisations.
• Recruit, train, and supervise staff and volunteers; foster teamwork.
• Monitor KPIs and drive service improvements across AAC programmes.

Skills

Leadership

Operational management

Stakeholder engagement

Decision making

Team collaboration

Education

General Degree

Job description

The Assistant/Manager, Active Ageing Centre (AAC) directs and guides the operations of Vanguard’s AAC, ensuring delivery of its core functions and services to support seniors in staying active, healthy, and socially connected. The role is responsible for developing and maintaining centre operations and standards, driving community engagement, and fostering partnerships. He/She also promotes teamwork and a positive work culture among staff to ensure high-quality service delivery.

Responsibilities:

1. Centre Operations & Service Delivery

• Oversee daily AAC operations, ensuring safety, incident management, and compliance with AIC/MOH guidelines and organisational SOPs.
• Ensure quality and effective delivery of AAC core functions and services, while achieving established participation targets.

2. Community Activation & Engagement

• Develop and execute outreach strategies, including home visits and befriending activities for socially isolated seniors.
• Strengthen ties with grassroots, partners, and volunteers; enhance visibility of AAC through events and campaigns.

3. Partnership Development & Integration

• Build collaborations across health and social care networks to embed preventive health and community support into AAC programmes.
• Coordinate referrals and partner initiatives, including community health posts and care transitions, for seamless client handovers.

4. Team Leadership & Capability Building

• Recruit, train, and supervise staff and volunteers; foster teamwork and continuous learning.

5. Performance Monitoring & Improvement

• Track KPIs, report outcomes, and implement service enhancements.
• Undertake other duties to support care integration and community engagement.

Qualifications

• General Degree, preferably in Business Administration, Healthcare Administration or health-care related field (e.g. Nursing, Allied Health, Gerontology, or Social Work)

Skills & Attributes

• Strong leadership, operational management, and stakeholder engagement skills.
• Ability to resolve operational issues effectively and make sound decisions
• Proactive, adaptable, and collaborative, with a commitment to integrated care and community engagement.

Experience

• Minimum 5 years’ experience in health, social, or community care, including 2 years in a supervisory role
• Experience in programme planning and volunteer management preferred.