Assistant Manager, 24/7 Healthcare App Support (Diagnostics)

Synapxe; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

Synapxe in Singapore is seeking an Assistant Manager to provide ongoing applications support for Laboratory Information Systems used in healthcare. This 2-year direct contract role emphasizes monitoring, vendor coordination, and ensuring SLA adherence while enabling reliable patient data processing.

The ideal candidate has 7–10 years in application support, strong communication, and the ability to coordinate across multiple stakeholders and external vendors.

Qualifikationen

• Degree in Computer Science, Computer Engineering or equivalent.
• 7–10 years of experience in application support and coordinating amongst multiple parties.
• Analytical and able to work independently.
• Meticulous and able to work under pressure.
• Good written and oral communication with technical and non-technical audiences.
• Team player capable of coordinating cross-functional teams.
• Experience implementing and maintaining IT systems is an advantage.
• Experience in healthcare/government or government-linked organizations is an advantage.

Aufgaben

• Provide on-going application support.
• Monitor system through monitoring tools and document artefacts for platforms.
• Involve in solutions evaluation and recommendations to resolve business problems.
• Participate in QA to ensure SLA fulfilment and system access reviews.
• Liaise with business users and build rapport.
• Coordinate with vendors for patches and upgrades per project methodologies.
• Coordinate with interfacing systems teams on routine issues or enhancements.
• Provide 24/7 primary application maintenance standby support.
• Demonstrate willingness to learn and ask questions.

Kenntnisse

Application support

System monitoring

Vendor liaison

Cross-functional coordination

Healthcare IT

Documentation

Communication skills

Ausbildung

Degree in CS/CE or equivalent

Jobbeschreibung

Synapxe in Singapore is seeking an Assistant Manager to provide ongoing applications support for Laboratory Information Systems used in healthcare. This 2-year direct contract role emphasizes monitoring, vendor coordination, and ensuring SLA adherence while enabling reliable patient data processing.

The ideal candidate has 7–10 years in application support, strong communication, and the ability to coordinate across multiple stakeholders and external vendors.