Assistant Industrial Refrigeration Service Engineer

Alloy Enterprises; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package

On the job/cross training

Encouraging and collaborative team

Zero Harm safety policy

Job summary

Johnson Controls in Singapore is seeking an Assistant Service Engineer (Industrial Refrigeration) to perform service, preventive maintenance, commissioning, and repair on Johnson Controls and third-party refrigeration systems. You will travel to customer sites across Singapore and occasionally within the region, work with subcontractors, and uphold safety and quality standards.

The role requires basic refrigeration/HVAC knowledge, problem-solving, and customer-focused communication; on-the-job

Qualifications

• Basic understanding of refrigeration, HVAC, or mechanical systems.
• Basic knowledge of screw, centrifugal, and reciprocating compressors.
• Basic electrical and controls knowledge.
• ASHRAE standards (preferred).
• Refrigerant handling and safe work practices (preferred).
• Health, safety, and safe work practices.
• PC skills - MS Office (Excel, Word, PowerPoint), Email.
• Strong willingness to learn and develop technical skills.
• Problem-solving and analytical thinking.
• Good communication and interpersonal skills.
• Ability to work independently and within a team.
• Safety-conscious mindset.
• Positive attitude and customer-focused approach.

Responsibilities

• Carry out service, preventive maintenance, commissioning, overhaul, troubleshooting, installation, warranty repair, and other specialist activities on Johnson Controls and third-party industrial refrigeration systems.
• Ensure service work is completed efficiently while minimizing repeat visits and warranty costs.
• Identify potential service, repair, upgrade, and modernization opportunities and communicate them to the relevant stakeholders.
• Support and coordinate subcontractors working on behalf of Johnson Controls.
• Maintain service vehicle and any other tools in good condition.
• Develop and maintain strong customer relationships to support customer retention and identify service opportunities.
• Promote and maintain a strong safety culture across all work sites, including contractors and third-party personnel.
• Participate in an after-hours standby and emergency response roster as required.
• Perform all service activities in compliance with company safety policies, customer requirements, and local regulations.
• Conduct risk assessments and implement safe work practices before commencing work.
• Generate accurate and timely service reports, including findings, corrective actions, recommendations, and follow-up requirements.
• Utilize digital service management systems, mobile applications, and reporting tools to document service activities.
• Investigate equipment failures and support root-cause analysis to improve reliability and customer uptime.
• Support senior engineers in providing technical recommendations to customers regarding equipment reliability, performance, and maintenance requirements.
• Willingness to travel to customer sites across Singapore and occasionally within the region when required.
• Perform other duties and responsibilities assigned by management consistent with the role.

Skills

Refrigeration basics

HVAC basics

Mechanical systems

Screw compressor

Centrifugal compressor

Reciprocating compressor

Electrical knowledge

Controls knowledge

ASHRAE standards

Refrigerant handling

Safety practices

MS Office

Problem solving

Communication

Teamwork

Independence

Customer focus

Learning mindset

Job description

Johnson Controls in Singapore is seeking an Assistant Service Engineer (Industrial Refrigeration) to perform service, preventive maintenance, commissioning, and repair on Johnson Controls and third-party refrigeration systems. You will travel to customer sites across Singapore and occasionally within the region, work with subcontractors, and uphold safety and quality standards.

The role requires basic refrigeration/HVAC knowledge, problem-solving, and customer-focused communication; on-the-job