Assistant Service Engineer

YDU JC Air Cond & Ref Inc.- Dubai; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package

On-the-job/cross training

Collaborative team environment

Zero Harm safety culture

Job summary

Johnson Controls is seeking an Assistant Service Engineer (Industrial Refrigeration) in Singapore to handle service, preventive maintenance, commissioning, and troubleshooting on Johnson Controls and third-party refrigeration systems.

You will also oversee installations, warranty repairs, and safety compliance while coordinating with subcontractors and maintaining strong customer relationships. The role may require after-hours standby and regional travel as needed.

Qualifications

• Basic understanding of refrigeration, HVAC or mechanical systems.
• Basic knowledge of screw, centrifugal, and reciprocating compressors.
• Basic electrical and controls knowledge.
• ASHRAE standards preferred.
• Refrigerant handling and safe work practices preferred.
• Health, safety and safe work practices.
• PC skills – MS Office (Excel, Word, PowerPoint), Email.
• Strong willingness to learn and develop technical skills.
• Problem-solving and analytical thinking.
• Good communication and interpersonal skills.
• Ability to work independently and within a team.
• Safety-conscious mindset.
• Positive attitude and customer-focused approach.

Responsibilities

• Carry out service, preventive maintenance, commissioning, overhaul, troubleshooting, installation, warranty repair, and other specialist activities on Johnson Controls and third-party industrial refrigeration systems.
• Ensure service work is completed efficiently while minimizing repeat visits and warranty costs.
• Identify potential service, repair, upgrade, and modernization opportunities and communicate them to the relevant stakeholders.
• Support and coordinate subcontractors working on behalf of Johnson Controls.
• Maintain service vehicle (if any) and any other tools and/or equipment assigned to you in good condition.
• Develop and maintain strong customer relationships to support customer retention and identify service opportunities.
• Promote and maintain a strong safety culture across all work sites, including contractors and third-party personnel.
• Participate in an after-hours standby and emergency response roster as required.
• Perform all service activities in compliance with company safety policies, customer requirements, and local regulations.
• Conduct risk assessments and implement safe work practices before commencing work.
• Generate accurate and timely service reports, including findings, corrective actions, recommendations, and follow-up requirements.
• Utilize digital service management systems, mobile applications, and reporting tools to document service activities.
• Investigate equipment failures and support root‑cause analysis to improve reliability and customer uptime.
• Support senior engineers in providing technical recommendations to customers regarding equipment reliability, performance, and maintenance requirements.
• Willingness to travel to customer sites across Singapore and occasionally within the region when required.
• Perform other duties and responsibilities assigned by management consistent with the role.

Skills

Refrigeration basics

HVAC knowledge

Electrical controls basics

Communication skills

Problem solving

Safety mindset

Willing to travel

MS Office

Tools

MS Office

Job description

Job Overview

As an assistant service engineer (Industrial Refrigeration), you will handle service, preventive maintenance, commissioning, overhaul, troubleshooting, installation, warranty repair, and other specialist activities on Johnson Controls and third-party industrial refrigeration systems.

Responsibilities

• Carry out service, preventive maintenance, commissioning, overhaul, troubleshooting, installation, warranty repair, and other specialist activities on Johnson Controls and third-party industrial refrigeration systems.
• Ensure service work is completed efficiently while minimizing repeat visits and warranty costs.
• Identify potential service, repair, upgrade, and modernization opportunities and communicate them to the relevant stakeholders.
• Support and coordinate subcontractors working on behalf of Johnson Controls.
• Maintain service vehicle (if any) and any other tools and/or equipment assigned to you in good condition.
• Develop and maintain strong customer relationships to support customer retention and identify service opportunities.
• Promote and maintain a strong safety culture across all work sites, including contractors and third-party personnel.
• Participate in an after-hours standby and emergency response roster as required.
• Perform all service activities in compliance with company safety policies, customer requirements, and local regulations.
• Conduct risk assessments and implement safe work practices before commencing work.
• Generate accurate and timely service reports, including findings, corrective actions, recommendations, and follow-up requirements.
• Utilize digital service management systems, mobile applications, and reporting tools to document service activities.
• Investigate equipment failures and support root‑cause analysis to improve reliability and customer uptime.
• Support senior engineers in providing technical recommendations to customers regarding equipment reliability, performance, and maintenance requirements.
• Willingness to travel to customer sites across Singapore and occasionally within the region when required.
• Perform other duties and responsibilities assigned by management consistent with the role.

Qualifications

• Basic understanding of refrigeration, HVAC, or mechanical systems.
• Basic knowledge of screw, centrifugal, and reciprocating compressors.
• Basic electrical and controls knowledge.
• ASHRAE standards (preferred).
• Refrigerant handling and safe work practices (preferred).
• Health, safety, and safe work practices.
• PC skills – MS Office (Excel, Word, PowerPoint), Email.
• Strong willingness to learn and develop technical skills.
• Problem‑solving and analytical thinking.
• Good communication and interpersonal skills.
• Ability to work independently and within a team.
• Safety‑conscious mindset.
• Positive attitude and customer‑focused approach.

Benefits

• Competitive salary.
• Paid vacation/holidays/sick time.
• Comprehensive benefits package.
• On‑the‑job/cross training opportunities.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.