Assistant HR & Training Manager

Carlton City Hotel (Singapore) Pte. Ltd.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Carlton City Hotel (Singapore) Pte. Ltd. seeks an Assistant HR & Training Manager reporting to the Director of HR to manage day-to-day HR and Training operations as an Assistant Head of Department.

You will lead talent acquisition, training programs, performance management, payroll support, and compliance while coordinating with department heads on budgets and government-funded courses.

Qualifications

• Degree in HR or equivalent.
• ACTA certification or equivalent preferred.
• Minimum 2 years of relevant experience.
• Hospitality experience preferred.
• Strong interpersonal and communication skills.
• Independent and meticulous.
• Proficient in MS Office; advanced Excel.

Responsibilities

• Oversee full HR and Training spectrum: recruitment, engagement, performance, learning and development.
• Coordinate salary reviews, bonuses and training budgets with the Director of HR.
• Handle on-boarding/off-boarding, work pass applications and renewals.
• Maintain HRIS and training records; assist payroll processing and attendance checks.
• Conduct soft skills training and stand-up sessions; host staff events.
• Submit government-related claims and audits (e.g., bizSafe).
• Improve processes and implement new policies in HR & Training.

Skills

Interpersonal skills

Communication skills

MS Office

Education

Bachelor's degree in HR or equivalent

Tools

Timesoft

eCirtrix

Job description

Role

The Assistant HR & Training Manager reports to Director of HR and will be involved in the day-to-day HR & Training Operations. This role is an Assistant Head of Department position.

Responsibilities

• Full spectrum of HR and Training, including talent acquisition, employee engagement, performance management, learning & development, succession planning, compensation and benefits, HR information systems and HR data & analytics.
• Ensure compliance of local employment regulations and Company policies
• Work closely with the Director of HR and Heads of Departments on annual budget cycles including salary and bonus review, performance management and training budget.
• Work closely with the Director of HR and Heads of Departments on structured training plans and to maximize the take up of government funded courses
• On-boarding (including Orientation) and off-boarding processes
• Submit and manage work pass applications, renewals, cancellations and appeals
• Administer employee confirmation, contract renewal, re-employment, employment certification letters, conduct reference checks
• Maintain and update p-files
• Work with the team in payroll processing
• Check overtime and attendance
• Manage HRIS and training records
• Manage and control employee benefits utilization such as leave, medical benefits as per HR policies
• Submit/report government related claims such as Work Injury, Skillsfuture
• Conduct OJT with the Departmental Trainers
• Conduct soft skills training for the operational staff
• Able to conduct stand-up training in a classroom environment
• Canteen Management
• Locker Management
• Reports
• Submit for various national and international awards
• Coordinate and submit various audits such as bizSafe
• Host employee related events and celebrations such as Annual Staff Dinner & Dance, Town Hall Meetings
• Improve on current processes and implement new processes and procedures
• Handle all other HR & Training matters and administration tasks as assigned by the Director of HR

Requirements

• At least a degree in HR or equivalent
• ACTA certified or equivalent (preferred)
• Minimum 2 years of relevant experience
• Experience in the hospitality sector
• Strong interpersonal and communication skills
• Independent and meticulous
• Working knowledge of Timesoft (HR System) and eCirtrix (Time Management System)
• Proficient in MS Office skills and an advanced user of Excel