Assistant General Manager

Frantzén Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Restaurant Zén in Singapore, part of the Frantzén Group, is seeking an experienced Assistant General Manager to lead daily operations and guest experiences at a three-Michelin-star level.

You will work closely with the General Manager to recruit, train, and coach the front-of-house team, maintain service standards, and drive a collaborative culture that highlights exceptional hospitality and financial performance.

Qualifications

• Significant leadership experience in fine dining or luxury hospitality.
• Proven ability to lead, motivate, and develop high-performing teams.
• Strong operational knowledge and solid understanding of restaurant financial performance.
• Excellent communication and interpersonal skills, with fluency in English.
• Structured, proactive, and solution-oriented leadership approach.
• Calm, professional, and decisive in a demanding service environment.
• Natural presence on the floor with a commitment to memorable guest experiences.

Responsibilities

• Lead and oversee daily restaurant operations, ensuring exceptional service standards and operational efficiency.
• Inspire, coach, and develop the front-of-house team, fostering a positive and professional working environment.
• Drive consistency in service delivery while identifying opportunities for improvement.
• Take active role in recruitment, onboarding, training, and performance management.
• Build strong guest relationships and handle feedback with professionalism and discretion.
• Work closely with culinary and beverage teams to ensure seamless collaboration across departments.
• Support financial and operational performance through staffing, scheduling, cost awareness, and KPI management.
• Uphold Frantzén Group's standards, values, and commitment to excellence.

Skills

Leadership

Hospitality expertise

Team development

Operations management

English fluency

Job description

Assistant General Manager

Restaurant Zén is looking for an experienced and dedicated Assistant General Manager to join our leadership team in Singapore.

We are looking for a confident and hands-on leader with a strong background in fine dining, a genuine passion for hospitality, and the ability to inspire a team to consistently deliver exceptional guest experiences.

About Restaurant Zén

Located in the heart of Singapore, Restaurant Zén is a three Michelin-starred restaurant and part of the internationally acclaimed Frantzén Group.

Set across three floors of a historic shophouse, Zén offers a unique and immersive dining experience, combining exceptional cuisine, carefully curated wines, and warm, personal hospitality.

Our philosophy is built on attention to detail, teamwork, and a constant ambition to develop and improve. We believe that outstanding hospitality comes from people who take pride in their craft and genuinely care about both their guests and colleagues.

About the Role

As Assistant General Manager, you will play a key role in the leadership and daily operations of Restaurant Zén.

Working closely with the General Manager and the wider management team, you will be responsible for maintaining the highest standards of service, developing the team, and ensuring a consistent and memorable guest experience.

This is a senior leadership position requiring strong operational expertise, sound business judgement, and the confidence to take ownership of both people and performance.

Key Responsibilities

• Lead and oversee daily restaurant operations, ensuring exceptional service standards and operational efficiency.
• Inspire, coach, and develop the front-of-house team, fostering a positive and professional working environment.
• Drive consistency in service delivery while continuously identifying opportunities for improvement.
• Take an active role in recruitment, onboarding, training, and performance management.
• Build strong guest relationships and handle feedback with professionalism and discretion.
• Work closely with the culinary and beverage teams to ensure seamless collaboration across departments.
• Support financial and operational performance through effective staffing, scheduling, cost awareness, and KPI management.
• Uphold Frantzén Group's standards, values, and commitment to excellence.

About You

We are looking for an experienced hospitality leader who combines operational excellence with a genuine passion for people and service.

To succeed in this role, we believe you have:

• Significant leadership experience in fine dining, luxury hospitality, or a comparable high-end restaurant environment.
• A proven ability to lead, motivate, and develop high-performing teams.
• Strong operational knowledge and a solid understanding of restaurant financial performance.
• Excellent communication and interpersonal skills, with fluency in English.
• A structured, proactive, and solution-oriented approach to leadership.
• The ability to remain calm, professional, and decisive in a demanding service environment.
• A natural presence on the floor and a genuine commitment to creating memorable guest experiences.

Above all, we value leaders who lead by example, take responsibility, and contribute to a culture of mutual respect, collaboration, and continuous development.

What We Offer

• A senior leadership position within one of Singapore's most recognised fine dining restaurants.
• The opportunity to work alongside a highly skilled and international team.
• A dynamic and ambitious working environment where your contribution makes a difference.
• Opportunities for professional development within Frantzén Group's international restaurant portfolio.
• Competitive salary and performance-based incentives.
• Daily staff meals and birthday leave.
• Staff dining privileges across the Unlisted Collection Group.