Assistant General Manager

TALENTA CONSULTANTS PTE. LTD.; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

TALENTA CONSULTANTS PTE. LTD. is seeking an Assistant General Manager to support day-to-day operations, drive efficiency, and ensure service delivery standards across the organisation.

The role bridges strategy and execution, overseeing workflows and coordinating with key departments to keep the business running smoothly. You will lead cross-functional teams, monitor performance metrics, manage budgeting inputs with Finance, and act as the escalation point for operational or client issues.

Qualifications

• 8-12 years of experience in operations, recruitment, or business management roles.
• CEI KAH certified or pass KAH prior to joining
• Strong organisational and problem-solving skills
• Good financial awareness and comfort with reports and budgeting
• Excellent communication and stakeholder-management abilities
• Ability to work independently and manage multiple moving parts

Responsibilities

• Support in executing business strategies, operational plans, and performance targets.
• Oversee daily operations across core functions (Recruitment, Client Management, Finance coordination, HR administration).
• Ensure end-to-end service delivery and resolve bottlenecks across teams.
• Monitor performance metrics, prepare updates, and highlight risks.
• Work with Finance on invoicing, collections, budgeting inputs, and compliance.
• Liaise with clients, vendors, partners, auditors to ensure alignment.
• Implement workflow improvements to boost efficiency and controls.
• Provide leadership support to team leads and coordinate cross-functional deliverables.
• Assist in managing company policies, documentation, and regulatory compliance.
• Act as escalation point for operational or client issues.
• Represent the company in internal meetings when delegated.

Skills

Organisational skills

Problem-solving

Communication

Stakeholder management

Independent work

Time management

Education

Bachelor's degree

Job description

Position Overview
The Assistant General Manager plays a pivotal role in supporting day-to-day business operations, ensuring service delivery standards, and driving efficiency across the organisation. This role bridges strategy and execution - overseeing workflows, coordinating with key departments, and ensuring the business operates smoothly and effectively.

Key Responsibilities

• Support in executing business strategies, operational plans, and performance targets.

• Oversee daily operations across core functions such as Recruitment, Client Management, Finance coordination, and HR administration.

• Ensure smooth end-to-end service delivery and resolve operational bottlenecks across teams.

• Monitor business performance metrics, prepare periodic updates, and highlight operational or financial risks.

• Work closely with Finance on invoicing, collections follow-ups, basic budgeting inputs, and ensuring compliance with internal processes.

• Liaise with internal and external stakeholders (clients, vendors, partners, auditors) to ensure alignment and issue resolution.

• Implement workflow improvements to enhance efficiency, reduce delays, and strengthen internal controls.

• Provide leadership support to team leads through guidance, performance feedback, and coordination on cross-functional deliverables.

• Assist in managing company policies, documentation, and regulatory compliance requirements.

• Act as the escalation point for operational or client issues when required.

• Represent the company in internal discussions or meetings when delegated.

Key Requirements

• Bachelor’s degree in Business, Management, HR, or related field.

• 8-12 years of experience in operations, recruitment, or business management roles. Must be CEI KAH certified or pass KAH prior to joining

• Strong organisational and problem-solving skills, with the ability to manage multiple moving parts.

• Good financial awareness and comfort working with reports, metrics, and basic budgeting.

• Excellent communication and stakeholder-management abilities.

• Ability to work independently, prioritise effectively, and maintain calm under pressure.