Assistant F&B Retail Manager - 5 days, 44 hrs + Daily Allowance

BACHA COFFEE PTE LTD; Singapore; On-site; SGD 48,000 - 72,000; Full time

Benefits offered by this job

Daily Meal Allowance

Daily Shift Allowance

13 Month Salary

Monthly Incentives

Birthday Incentives

Staff Discount

Panel Doctors

Excellent Branding

Job summary

BACHA COFFEE PTE LTD is seeking an Assistant Store Manager to support the daily operations of the Coffee House & Boutiques in Singapore. You will help supervise service staff, maintain grooming and SOP standards, prepare weekly rosters, and ensure smooth coordination between kitchen and front-of-house.

You will handle cash, POS transactions, daily sales reporting, stock ordering, and ensure food safety compliance while delivering friendly, efficient guest experiences.

Qualifications

• Experience in hospitality or F&B operations is desirable.
• Ability to supervise service staff and ensure SOPs are followed.
• Strong guest service and communication skills.

Responsibilities

• Assist Store Manager in managing daily operations of the Coffee House & Boutiques.
• Ensure staff grooming and SOP standards are met daily.
• Prepare weekly rosters and manage shift coverage.
• Oversee service staff to ensure high-quality guest service.
• Handle cash and POS transactions; report take-in-cash on duty.
• Record daily sales and ensure items are accounted for.
• Coordinate activities between kitchen and service staff.
• Supervise coffee services and catered events; maintain cleanliness.
• Assist in setup and teardown of front and back operations.
• Ensure food safety regulations are followed per SFA policy.
• Minimize waste and maintain records; organize shift reports.
• Order stock, manage inventory, and update product catalogue.
• Create eye-catching merchandise displays to guide customers.

Skills

Customer service

Staff scheduling

Cash handling

Inventory control

Food safety compliance

Team coordination

POS system

Tools

POS system

Job description

• Assist Store Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations
• Ensure all staff are meeting the Company grooming standards and monitor the standard of procedure adhered on a daily basis
• Prepare the Roster on a weekly basis
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible, friendly and efficient services client services to all guests and attending to customers’ needs, and inquiries
• Process guests' orders to ensure that all items are prepared and served promptly
• Direct and coordinate the activities between kitchen and service staff
• Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of Coffee House & Boutiques operations
• Ensure food safety regulations are followed according to SFA's policy
• Ensure waste is minimized and properly recorded
• Handling of cash, POS system, and report of take-in-cash when on duty
• Responsible for recording daily sales reports, ensuring all food and beverage items and products are accounted for
• Organize all documentation and reports on shift work on a daily basis
• Responsible for ordering stocks, inventory control, and ensuring the latest products and updated product catalogue is in the Coffee House & Boutiques
• Have the aesthetics and ability to create eye-catching merchandise displays that lead the customer through the entire Coffee House & Boutiques

Benefits:

• Daily Meal Allowance
• Daily Shift Allowance
• 13 Month Salary
• Monthly Incentives
• Birthday Incentives
• Staff Discount
• Panel Doctors
• Excellent Branding