Assistant Dean, Training Operations & Communications

Government Technology Agency (GovTech); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Government Technology Agency (GovTech) in Singapore seeks an Assistant Dean (Training Administration & Communications) to lead NACLI's course administration, training communications, and resource management. You will steer planning, analytics, and system enhancements to support PA staff, grassroots leaders, and partners in alignment with strategic directions.

The role emphasizes data-driven decision making, stakeholder engagement, and the orchestration of communications campaigns to raise

Qualifications

• 8+ years in business administration-related environment.
• 5+ years in supervisory or management position.
• Strong leadership acumen and people skills.
• Background in corporate communications, digital communications and stakeholder engagement.
• Experience in data management, reporting or business intelligence.
• Experience in resource planning and budget management.

Responsibilities

• Plan NACLI's overall training plans aligned with strategic directions.
• Leverage statistics and analysis for strategic planning with Middle Office.
• Oversee and improve NACLI training schedules for PA staff and GRLs.
• Drive workflow improvements using tech-enabled solutions and automation.
• Collaborate with NACLI departments on revised workflows for seamless operations.
• Guide Account Managers with NACLI's GRC counterparts for smooth training delivery.
• Monitor feedback and act on service recovery to enhance stakeholder satisfaction.
• Lead analytics and reporting of training indicators for senior management.
• Oversee LEAP and LMS system management and automation initiatives.

Skills

Leadership & people

Strategic planning

Corporate communications

Data analytics

Stakeholder engagement

Tools

LEAP system

LMS

Microsoft Office

Job description

Government Technology Agency (GovTech) in Singapore seeks an Assistant Dean (Training Administration & Communications) to lead NACLI's course administration, training communications, and resource management. You will steer planning, analytics, and system enhancements to support PA staff, grassroots leaders, and partners in alignment with strategic directions.

The role emphasizes data-driven decision making, stakeholder engagement, and the orchestration of communications campaigns to raise