Assistant Clinical Executive

Silver Ribbon (Singapore); Singapore; On-site; SGD 50,000 - 73,000; Full time

Benefits offered by this job

Birthday leave

Medical/dental coverage

4-day work week

Training budget

AWS (Annual wage supplement)

Annual performance bonus

Annual pay increment

Job summary

Silver Ribbon (Singapore) seeks a dedicated counsellor with a degree in Psychology, Counselling, or Social Work to provide emotional support to clients and caregivers. The role involves reviewing reports, arranging follow-up care, and maintaining accurate documentation in compliance with procedures.

Responsibilities include responding to emails, planning and delivering community events, participating in outreach activities, and meeting KPIs.

Qualifications

• Degree in Psychology/Counselling/Social Work.
• Relevant experience is an advantage, but candidates without experience are welcome to apply.

Responsibilities

• Provide emotional support to individuals with mental health issues and caregivers.
• Read and assess counselling reports and plan appropriate emotional support.
• Prepare, update and document records and reports accurately per procedures.
• Check and reply to emails.
• Plan and run community events, workshops, and talks.
• Support outreach events and manning booths.
• Meet KPIs and perform duties assigned by management.

Education

Degree in Psychology/Counselling/Social Work

Job description

Job Description

• To provide emotional support to persons with mental health issues, caregivers and conduct house visits when necessary
• To read the counselling reports of existing clients and presenting issues shared by MIRA or Operations Staff scheduled for the day before attending to them
• Assess clients’ needs and make appropriate arrangements and recommendations (e.g., fixing of appointment for emotional support)
• Prepare, update and document all records and reports accurately, coherently, promptly and thoroughly according to organisational procedures to ensure compliance, and ease of review and retrieval
• To check and reply to emails
• Plan, publicise, execute and evaluate community events and conduct workshops and talks
• To help out at outreach events (e.g., manning the booths, handling queries)
• To play an active role in sustaining SRS including meeting the Key Performance Indicators (KPIs)
• To perform other duties assigned by the Management

Requirement

• Degree in Psychology/Counselling/Social Work

Work Experience

• Relevant experience is an advantage, but candidates without experience are welcome to apply

Benefits after confirmation

• Birthday leave*
• Medical/dental coverage*
• 4-day work week*
• Training budget*
• Annual wage supplement (AWS)*
• Annual performance bonus*
• Annual pay increment*
• *For confirmed staff with good performance

Other details

• Working hours: 9am-5pm
• Staff might have to help out after working hours and weekends at times
• Peak period is October due to World Mental Health Day events