Front Desk & Admin Executive

5G-Starlink Pte.; Singapore; Hybrid; SGD 36,000 - 58,000; Full time

Job summary

5G-Starlink Pte. in Singapore is seeking a Front Desk & Admin Executive to manage front-desk communications and provide essential administrative support for clients and staff.

You will coordinate scheduling, ensure accurate documentation, and assist with data reporting while maintaining a professional, team-oriented approach.

Qualifications

• Experience as front desk representative or relevant position.
• Knowledge of office management and basic bookkeeping.
• Proficient in English (oral and written).
• Excellent MS Office skills, especially Excel and Word.
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.

Responsibilities

• Manage and facilitate communications with external stakeholders such as referral agencies, community partners, and the general public.
• Provide timely responses to clients with mental health concerns, including crisis situations via phone and email.
• Preliminary assessment for service suitability and link up with service delivery for online enquirers and referrals.
• Coordinate rostering / scheduling including annual office closures, after-hours work schedule and staff cover.
• Provide administrative support for clients receiving services such as sending Zoom links, preparing timesheets or processing official documents for signature.
• Ensure accurate documentation and updates on the online Case Management System.
• Data reporting including ED report data and grant maker reports.
• System administration where required.

Skills

Front desk experience

Communication

English proficiency

Office management

Bookkeeping basics

Organization

Multitasking

Problem solving

Teamwork

Reliability

Tools

MS Office (Excel, Word)

Zoom (admin)

Job description

About the job Front Desk & Admin Executive

• Manage and facilitate communications with externalstakeholders such as referral agencies, community partners, and thegeneral public
• Provide timely and appropriate response toclients with mental health concerns, including in crisis situations viaphone and email
• Preliminary assessment for service suitability and link up with service delivery for online enquirers and referrals
• Facilitate internal service linkage in collaboration with team leads
• Provideadministrative support for clients receiving services such as sendingzoom links, preparing timesheets or process official documents forsignature
• Ensure accurate documentation and update on the online Case Management System
• Data reporting including ED report data and grant maker reports
• System administration where required
• Coordinate rostering / scheduling including annual office closures, after-hours work schedule and staff cover
• Coordinate use of office resources such as Zoom license
• Manage office inventory and purchases

Requirements And Skills

• Experience as front desk representative or relevant position
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Highly dependable
• Work well as a team
• Work from office at least 3 days a week
• Able to perform evening or Saturday shift once a month