Assistant Care Coordinator (NUHS@Home)(6725)

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; Sur place; SGD 27 000 - 38 000; Plein temps

Résumé du poste

NUHS@Home is seeking an Assistant Care Coordinator to join our home-based care team. You will work with healthcare providers, patients and families to ensure high-quality care delivered at home.

This role involves telehealth monitoring, care plan updates and coordinating with nurses and clinicians. The position requires a diploma in health-related fields, English fluency, strong interpersonal skills and the ability to work flexible shifts including evenings, weekends and public holidays.

Qualifications

• Diploma in health-related courses preferred.
• Fluent in English; local dialects an advantage.
• Good computer literacy and knowledge of PC software.

Responsabilités

• Performs pre-admission screening for patients and caregivers.
• Collaborates with nurses to provide holistic home care and monitor patients’ condition.
• Identifies and reports care deviations or gaps to the team.
• Handles enquiries and provides regular updates on care plans with patients and caregivers.
• Participates in interdisciplinary team meetings and contributes to patient care plans.
• Documents patient care and maintains accurate records of progress and treatment plans.
• Coordinates with community resources and other healthcare providers for continuity of care.

Connaissances

Interpersonal skills

Communication skills

Leadership abilities

Computer literacy

Formation

Diploma in health-related courses

Description du poste

As an Assistant Care Coordinator for NUHS@Home, you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient's own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you!

Primary Responsibilities and Duties (80%)

• Patient Care
  • Performs pre-admission screening for patients and caregivers.
  • Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients' general condition and progress.
  • Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.
  • Handles enquiries and provide regular updates on care plans with patients and caregivers.
  • Participates in interdisciplinary team meetings and provides input on patient care plans.
  • Documents patient care and maintain accurate records of patient progress and treatment plans.
  • Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.
• Telehealth Monitoring
  • Monitors patient's vital signs and escalates red flags to the respective team nurses/physicians.
  • Provides basic patient education.
  • Adherence to telehealth monitoring using Telehealth system.
  • Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.

Secondary Responsibilities and Duties (20%)

• Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.
• Participates actively in continuous quality improvement activities, risk management strategies and projects.
• Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Specification/Requirements

• Diploma in health related courses preferred
• Fluent in English, ability to speak in local dialects will be an advantage.
• Good computer literacy and knowledge of PC software packages.
• Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.
• Able to cope and work independently in a fast-paced working environment.
• Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills.
• Good team player and demonstration of some leadership skills.
• Have initiative and commitment with good sense of integrity and teamwork.
• Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.