Assistant Branch Manager

DRx Clinic Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

DRx Clinic Pte Ltd in Singapore is seeking a Branch Operations Supervisor to oversee daily operations, supervise staff, and drive sales while ensuring policy and regulatory compliance.

You will coordinate rosters, manage patient bookings, assist clinicians, maintain inventory, and deliver welcoming service to clients, aiming to sustain high standards and patient satisfaction.

Responsibilities

• Manage branch staff matters, including preparation of duty rosters, leave administration, attendance tracking, and ensuring adequate manpower coverage for daily operations.
• Achieve personal and team sales targets by actively promoting aesthetic products and services to customers
• Provide professional analysis to recommend suitable aesthetic products and services based on customer needs
• Deliver warm, sincere, and attentive customer service to enhance client satisfaction and retention
• Assist doctors during procedures by preparing equipment and supporting clinical tasks as needed
• Perform front desk duties including checking in patients, answering calls, and managing appointment bookings efficiently
• Assist with inventory management by monitoring stock levels and placing orders to maintain adequate supplies
• Maintain sanitized and organized workstations and equipment to ensure a clean and safe environment

Job description

Job Summary

You will support the Branch Manager in overseeing daily operations, supervising staff, driving sales or service targets, and ensuring policy and regulatory compliance.

Responsibilities

• Manage branch staff matters, including preparation of duty rosters, leave administration, attendance tracking, and ensuring adequate manpower coverage for daily operations.
• Achieve personal and team sales targets by actively promoting aesthetic products and services to customers
• Provide professional analysis to recommend suitable aesthetic products and services based on customer needs
• Deliver warm, sincere, and attentive customer service to enhance client satisfaction and retention
• Assist doctors during procedures by preparing equipment and supporting clinical tasks as needed
• Perform front desk duties including checking in patients, answering calls, and managing appointment bookings efficiently
• Assist with inventory management by monitoring stock levels and placing orders to maintain adequate supplies
• Maintain sanitized and organized workstations and equipment to ensure a clean and safe environment