Assistant Branch Manager

the drx medispa pte. ltd.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

the drx medispa pte. ltd. is seeking a Branch Operations Coordinator to oversee daily operations and supervise staff within our Singapore clinic. The role involves driving sales and service targets, promoting aesthetic products, and delivering warm customer service.

You will assist doctors during procedures, manage front desk tasks, and monitor inventory to ensure a clean, organized, and compliant work environment. Strong leadership and communication are essential for success.

Responsibilities

• Oversee daily operations and supervise staff to ensure smooth running
• Drive sales or service targets by promoting aesthetic products and services
• Provide professional analysis to recommend suitable aesthetic products and services based on customer needs
• Deliver warm, attentive customer service to enhance client satisfaction and retention
• Assist doctors during procedures by preparing equipment and supporting clinical tasks
• Perform front desk duties including checking in patients, answering calls, and managing appointment bookings efficiently
• Assist with inventory management by monitoring stock levels and placing orders to maintain adequate supplies
• Maintain sanitized and organized workstations and equipment to ensure a clean and safe environment

Skills

Staff management

Sales

Customer service

Inventory management

Front desk operations

Clinical support

Job description

Job Summary

You will support the Branch Manager in overseeing daily operations, supervising staff, driving sales or service targets, and ensuring policy and regulatory compliance.

Responsibilities

• Manage branch staff matters, including preparation of duty rosters, leave administration, attendance tracking, and ensuring adequate manpower coverage for daily operations.
• Achieve personal and team sales targets by actively promoting aesthetic products and services to customers
• Provide professional analysis to recommend suitable aesthetic products and services based on customer needs
• Deliver warm, sincere, and attentive customer service to enhance client satisfaction and retention
• Assist doctors during procedures by preparing equipment and supporting clinical tasks as needed
• Perform front desk duties including checking in patients, answering calls, and managing appointment bookings efficiently
• Assist with inventory management by monitoring stock levels and placing orders to maintain adequate supplies
• Maintain sanitized and organized workstations and equipment to ensure a clean and safe environment