Asset Management - APAC Client Skills Training - Training Development & Design Specialist – Vice President / Associate

Testing Site - JPMC; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

J.P. Morgan Asset & Wealth Management is seeking a Training Development & Design Specialist to build and deliver a suite of programs for Asia Pacific client-facing teams. You will shape content with stakeholders, coach SMEs, and lead workshops to help professionals become more productive and trusted Advisors.

You will collaborate with global teams, measure impact, and adapt learning solutions in a fast-paced, multicultural environment while supporting senior executives and Japan-facing clients.

Qualifications

• Bachelor’s degree in Business or related discipline.
• 7+ years in Asset Management or Financial Institutions.
• Coaching and facilitation skills.
• Learning design and content creation expertise.
• Strong interpersonal, consultative, communication, presentation and facilitation skills.
• Ability to command an audience and interact confidently with senior executives.
• Active listener with insightful questions for business and learning needs.
• Ability to establish relationships with senior leaders and stakeholders.
• Flexible in fast-paced, agile environments with an entrepreneurial mindset.
• Strong project management, organization, and time management in multicultural settings.

Responsibilities

• Develop, design and deliver training content for Asset Management client-facing teams in Asia Pacific.
• Engage stakeholders to shape core content, assessments, and workshops.
• Coach content creators on relevance, knowledge transfer and impact.
• Host and deliver training workshops.
• Define and measure metrics to assess initiative impact and success.
• Market and advocate the training plan with key stakeholders in Asia.
• Leverage digital learning to complement in-person offerings.
• Manage multiple projects with different timelines.
• Collaborate with global Client Skills Team on programs at product, industry and professional levels.
• Share best practices for cross-program replication.

Skills

Coaching & facilitation

Learning design

Content creation

Stakeholder management

Interpersonal communication

Presentation skills

Executive communication

Active listening

Relationship building

Japanese language skills

Education

Bachelor’s Degree in Business

Job description

The Asset Management Client Skills Training team at J.P. Morgan Asset & Wealth Management focuses on activating client-facing teams to efficiently achieve their goals, accelerate business priorities, and provide training and coaching on practices that lead to success. The team builds engaging learning programs and impactful experiences to help our teams harness the collective power of our firm at the right time.

As a Training Development & Design Specialist in the Asset Management Client Skills Training team, you will be responsible for developing, designing, and delivering a suite of training programs for our Asset Management client-facing teams in Asia Pacific. You will demonstrate interest and skill in helping professionals become more productive and trusted Advisors, contributing to the growth and success of our teams.

Job Responsibilities:

• Develop, design and deliver training content:
  • Engage business stakeholders and practice partners to shape core content, assessments, exercises, and workshops
  • Ensure content created helps colleagues in confidently engaging with our clients and prospects
  • Coach content creators / Subject matter experts on presentation relevance, transference of knowledge and impact
  • Host and deliver training workshops
  • Define and measure key metrics to help assess impact and success of new initiatives
• Market comprehensive training plan for learners with key stakeholders in Asia; serve as a champion for our work within the business
• Use digital learning to provide high-touch communication and enhance in-person offerings in an evolving learning environment
• Manage multiple projects at the same time with different timelines
• Work with global Client Skills Team members and business stakeholders to build programs solutions at product, industry and professional skills level
• Share best practices of one program that can be implemented in others

Required qualifications, capabilities, and skills:

• Bachelor’s Degree in Business or other related disciplines.
• 7 or more years of experience in Asset Management firms or Financial Institutions.
• Coaching and facilitation skills
• Learning design and content creation expertise
• Solution-oriented with strong interpersonal, consultative, communication, presentation and facilitation skills
• Ability to command an audience and interact confidently with senior executives.
• Active listener, who knows how to access insightful questions and unlock a greater understanding of business and learning needs
• Ability to establish and maintain strong relationships with senior business leaders and key stakeholders.
• Flexibility in a fast-paced changing environment; comfortable working in agile environment with an entrepreneurial passion for building new things
• Strong project management skills; robust organization, attention to detail and time management skills in a multicultural and international environment
• Strong written and verbal communication skills in Japanese to support clients from Japan.

Preferred qualifications, capabilities, and skills:

• Previous client advisory and sales experience within the Asset Management or financial services industry
• Familiarity with learning solutions and their practical application