AR Specialist: Collections & Process Improvement

PSA Singapore; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

PSA Singapore is seeking an Accounts Executive to support Accounts Receivable, ensuring timely recording, monitoring and collection of customer debts. You will assist with month-end closing, reconciliations and AR reporting while driving automation and process improvements to enhance efficiency.

The role requires a Diploma in Accountancy or related qualification with 1–3 years in AR, credit control or accounting operations, and strong communication skills for coordinating with customers and

Qualifications

• Diploma in Accountancy, Finance, Business or equivalent professional qualification.
• Minimum 1-3 years of relevant experience in Accounts Receivable, credit control, collections, accounting operations or month-end closing.
• Experience in using automation tools, build dashboards, system implementation or finance transformation projects will be an added advantage.
• Meticulous, organised and able to follow through on collection matters, reconciliations and closing deadlines.
• Strong communication and follow-up skills, with the ability to work effectively with customers and internal stakeholders.
• Analytical, proactive and comfortable working in a fast-paced environment.
• Demonstrated ability to take initiative, identify process improvement opportunities and contribute practical ideas to enhance efficiency, controls and reporting quality.
• Positive mindset towards change, continuous improvement and digital transformation.

Responsibilities

• Monitor customer account and follow up on collection status, including chasing of debts and proposing repayment plans.
• Monitor customer credit exposure, credit terms, security deposits and other credit support documents.
• Liaise with customers and internal stakeholders to resolve billing, payment, collection and account-related matters.
• Perform customer account reconciliations, investigate discrepancies, resolve unapplied receipts and clear open items.
• Negotiation/collection of Bankers' Guarantee/security from customers.
• Support month-end closing activities for the AR function.
• Support transformation, automation and process improvement projects, including workflow improvements, reporting enhancements and system-related initiatives.
• Actively identify opportunities to improve AR processes, controls, reporting and workflows, and take initiative to propose and implement practical improvements based on operational experience and best practices.

Skills

Accounts Receivable

Credit control

Customer communication

Process improvement

Education

Diploma in Accountancy

Tools

Automation tools

Dashboard development

Finance transformation tools

Job description

PSA Singapore is seeking an Accounts Executive to support Accounts Receivable, ensuring timely recording, monitoring and collection of customer debts. You will assist with month-end closing, reconciliations and AR reporting while driving automation and process improvements to enhance efficiency.

The role requires a Diploma in Accountancy or related qualification with 1–3 years in AR, credit control or accounting operations, and strong communication skills for coordinating with customers and