Working Hours
Monday to Friday: 8:30am – 5:45pm
Alternate Saturday: 8:30am – 12:30pm
Why Join Us
- Basic salary of S$2,800 – S$4,000 per month
- 1-month AWS
- Annual variable bonus based on company and individual performance
- 14 days annual leave
- Medical benefits under company insurance plan
- Staff purchase benefits
Key Responsibilities
Credit Control & Collections
- Manage the accounts receivable portfolio and ensure timely collection of outstanding debts.
- Monitor ageing reports, overdue balances and customer accounts, taking proactive follow-up action through calls, emails and other appropriate channels.
- Conduct customer visits where required to support debt recovery and resolve payment issues.
- Investigate overdue accounts, payment discrepancies and credit-related issues with relevant departments.
- Ensure compliance with company credit control policies and recommend process improvements.
Credit Assessment & Risk Management
- Assess new customer credit applications and conduct credit checks.
- Recommend appropriate credit limits and payment terms based on credit assessments and payment history.
- Manage sales order approvals subject to credit requirements.
- Monitor customer credit exposure and escalation potential risks to management.
Accounts Receivable & Reconciliation
- Perform monthly reconciliation of customer accounts, invoices and payments.
- Reconcile Stripe and other payment platform transactions against the ERP system.
- Investigate discrepancies involving invoices, payments, credit notes and customer accounts.
- Prepare and issue Statements of Account and follow up on outstanding balances.
- Handle customer and internal enquiries relating to billing, payments and account balances.
- Review customer refund requests and process supporting documentation in accordance with company SOPs.
Billing, Rebates & Credit/Debit Notes
- Manage invoicing requirements for online platforms and supermarket customers.
- Process invoices through customer and e-procurement portals, including Ariba and relevant government e-invoicing platforms.
- Set up and maintain sales rebates in SAP and process rebate credit notes.
- Prepare manual debit and credit notes for local and overseas customers.
- Ensure all billing and credit-related transactions are accurately recorded and properly supported.
Trade Credit & Finance Support
- Handle trade credit insurance, credit card payment and third-party debt collection matters.
- Liaise with insurance providers, collection agencies, payment service providers and external vendors.
- Maintain accurate documentation relating to credit control, debt recovery and customer accounts.
- Support annual audits, stock-takes and other finance-related activities.
Requirements
- Diploma or Degree in Accounting, Finance, Business Administration or a related discipline.
- Minimum 4 years of relevant experience in Credit Control, Accounts Receivable, Finance or a related function.
- Strong practical knowledge of AR, credit control and debt collection.
- SAP S/4HANA experience is an advantage.
- Experience with supermarket, online retail or e-procurement platforms such as Ariba is advantageous.
- Experience in FMCG, food distribution or a similar industry will be an advantage.
**We regret to inform that only shortlisted candidates would be notified.