Application Support Analyst - Contract

ZENITH INFOTECH (S) PTE LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

ZENITH INFOTECH (S) PTE LTD. is seeking an Application Support Analyst to bridge business needs with technical delivery in Singapore. You will translate requirements into solutions, support React/TypeScript and Java applications, maintain COBOL/JCL systems, and collaborate with project leads and users to keep operations running smoothly.

You will analyze and design enhancements, monitor batch jobs, and optimize SQL queries while supporting both frontend and backend components post-implementation.

Qualifications

• Experience building frontend with React and TypeScript.
• Backend development with Java and related technologies.
• Strong SQL skills for reporting and data analysis.
• Familiarity with COBOL, JCL and legacy file structures (VSAM).
• Experience supporting batch jobs and troubleshooting failures.
• Excellent communication with technical and business stakeholders.

Responsibilities

• Understand business needs and translate them into technical requirements.
• Collaborate with project leads, users and developers to improve functionality.
• Support React/TypeScript frontend and Java backend post-implementation.
• Monitor batch processing and ensure cycles run without failures.
• Write and optimize SQL queries for reporting and data analysis.

Skills

React

TypeScript

Java

SQL

COBOL

JCL

VSAM

Communication

Tools

React

TypeScript

Java

COBOL

JCL

VSAM

SQL

Job description

About the Role

We are looking for an Application Support Analyst to bridge business needs and technical delivery. You will translate requirements into solutions, support React/TypeScript and Java applications , maintain legacy COBOL/JCL systems, and work closely with project leads and users to keep operations running smoothly.

Functional Support

• Understand business needs and translate them into technical requirements.
• Analyze and design for new enhancements and/or existing functionalities.
• Data mining and testing to ensure new enhancements and/or existing functionalities meet business needs.
• Work with project leads, users, and developers to improve processes and functionality.

Technical Support

• Assist with React/TypeScript frontend and Java application development, troubleshooting, and BAU (Business-As-Us-ual) support post-implementation.
• Monitor and troubleshoot batch processing jobs and ensure batch cycles run without failures.
• Write and optimize SQL queries for reporting and data analysis.
• Maintain application code in COBOL and JCL, including legacy database and file structures (VSAM, sequential files).
• Support client project leads and users with technical issues and work on improving system performance.

Problem Solving

• Identify and resolve technical issues related to React/TypeScript frontend applications, Java backends, and SQL databases post-implementation.
• Investigate and troubleshoot frontend UI/UX issues, ensuring a seamless user experience.
• Help analyze operational problems and suggest improvements.

Teamwork

• Work closely with both technical teams and business project leads/users to ensure smooth communication.
• Contribute to system improvements and process automation.
• Collaborate with cross teams to deliver cohesive frontend solutions.

Skills & Qualifications

• Experience with React and TypeScript for frontend development.
• Experience with Java for backend application developmen t.
• Strong SQL skills for querying, reporting, and data analysis.
• Familiarity with COBOL and JCL, and legacy file/database structures such as VSAM.
• Experience supporting batch processing jobs and troubleshooting batch cycle failures.
• Strong communication skills and ability to work with both technical teams and business stakeholders.