Application Support

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS); Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

RiDiK (a subsidiary of CLPS) in Singapore seeks an IT professional to support General Insurance IT solutions and application delivery. You will work with the GI team to provide robust application support and collaborate with delivery and infrastructure teams to ensure stable, efficient systems.

Ideal candidates have 2–4 years in application development or technical coordination, strong problem-solving skills, and fluency in English and Mandarin to liaise with vendors and users across functions.

Qualifications

• Diploma or degree in Information Technology, Information Systems, or equivalent.
• 2–4 years of experience in Application Development or technical project coordination.
• Strong analytical, troubleshooting, and problem-solving skills.
• SQL knowledge and database concepts.
• Familiarity with API testing tools such as Postman.
• Understanding of infrastructure and SDLC.
• Experience with ticketing systems and incident management processes.
• Knowledge of Linux/Windows environments.
• Experience with React JS, Spring Boot, Oracle DB, MS SQL DB, and SDLC processes.
• Comfortable communicating in English and Mandarin.

Responsibilities

• Support the Solution Architect – General Insurance (GI) in developing and delivering solutions.
• Work with the GI team to provide solutions and application support for GI IT applications.
• Collaborate with the GI delivery manager to develop and implement applications aligning with business requirements.
• Liaise with infrastructure support and development teams to ensure effective delivery and support.
• Oversee BAU activities, ensuring stability and efficiency of company applications.
• Collaborate with users and vendors to promptly address and resolve application issues.
• Work with the infrastructure team to test and complete server and network upgrade projects.

Job description

Our client is a leading insurance and financial services organization headquartered in Singapore, with a strong heritage of serving individuals and businesses through innovative insurance solutions. The organization provides a wide range of protection, health, and general insurance offerings while embracing digital transformation through technology-driven platforms and customer-focused solutions. With a strong commitment to innovation, sustainability, and improving lives, the company continues to leverage modern technologies to enhance service delivery and create meaningful impact for its customers.

Responsibilities

• Support the Solution Architect – General Insurance (GI) in developing and delivering solutions to meet business needs.
• Work closely with the GI team to provide solutions and application support for General Insurance-related IT applications.
• Collaborate with the GI delivery manager to develop and implement applications that support business requirements.
• Liaise with infrastructure support and development teams to ensure effective application delivery and support.
• Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of company applications.
• Collaborate with users and vendors to promptly address and resolve application issues, minimizing operational disruptions.
• Work with the infrastructure team to test and complete server and network upgrade projects.

Requirements

Must-Have Skills:

• Diploma or Degree holder in Information Technology, Information Systems, or equivalent.
• 2–4 years of experience in Application Development or technical project coordination.
• Strong analytical, troubleshooting, and problem-solving skills.
• Knowledge of SQL and database concepts.
• Familiarity with API testing tools such as Postman.
• Good understanding of infrastructure and software development life cycle (SDLC).
• Familiarity with ticketing systems and incident management processes.
• Understanding of software development life cycle models, including Waterfall and Agile.
• Knowledge of Linux/Windows environments.
• Experience with React JS, Spring Boot, Oracle DB, MS SQL DB, and SDLC processes.
• Comfortable communicating in both English and Mandarin.

Nice to Have:

• Hands-on experience with Linux and Unix environments.
• Experience working with vendors to resolve complex technical issues.