Application Engineers

STARLINE HOLDINGS TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

STARLINE HOLDINGS TECHNOLOGY PTE. LTD. is seeking an Applications Engineer II to provide mid-level engineering support for Starline products across Singapore and Southeast Asia.

You will develop layouts, create technical documentation, and deliver solutions that satisfy customers throughout the sales process. The role requires up to 25% travel regularly and up to 40% occasionally. Strong writing skills and proficiency with Microsoft Office are essential for effective communication and

Qualifications

• 4+ years of experience in Electrical or Mechanical Engineering.
• Proficient in technical writing and communication.
• Ability to travel up to 25% regularly and 40% occasionally.

Responsibilities

• Provide technical support to sales and customers onsite or remotely.
• Create product documentation (catalog sheets, FAQ's, Tech Briefs, Reports, installation instructions).
• Complete System Layouts; design busway layouts based on customer drawings and input.
• Troubleshoot and liaise with sales; onsite or remote support and pricing discussions.
• Collaborate with certification labs (UL, Intertek/ETL) for certifications and ratings.

Skills

Electrical engineering knowledge

Technical writing

Communication skills

Office software

Travel readiness

Education

BS in Electrical Engineering or Electrical Engineering Technology

Internship/Co-op experience

Tools

Microsoft Office

Job description

The Applications Engineer II provides mid-level engineering expertise and support on the application of Starline products to specific projects and customers in the Singapore and Southeast region. The role is responsible for identifying and providing reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The role also establishes and maintains strong relationships throughout the sales cycle. Works under moderate supervision with limited problem-solving responsibility while working under defined guidelines.

Job Requirements

• Maintain mid-level expertise of product knowledge and application.
• Complete System Layouts; design layouts of busway systems based on customer drawings and input.
• Create product technical documentation (catalog sheets, FAQ's, Tech Briefs, Reports, installation instructions, etc.)
• Provide technical support to sales and to customers onsite or remotely (other regions as required) as required on topics including but not limited to product ratings, compliance with IEC and UL codes and Standards, safety, functionality, customization, troubleshooting, installation, and pricing.
• Onsite troubleshooting and rework and Technical liaison to the sales team.
• Collaboration with certification laboratories such as UL, Intertek (ETL), and international certification agencies.
• Product testing towards certifications and ratings.

Education

• BS in Electrical Engineering or Electrical Engineering Technology
• Relevant electronics design experience, either in a professional or academic setting
• Familiarity with Microsoft Office, related skills in technical writing and communication
• Ability to travel up to 25% on a regular basis and 40% occasionally
• Relevant internship/co-op experience preferred

Requirements

A minimum of 4 years of experience in the Electrical Engineering or Mechanical Engineering field.

• Proficient with English language listening, speaking, reading, and writing skills.
• Proficient with Microsoft Office
• Proficient in technical writing and communication.