Application Developer

Riskdata Consulting; Singapore; On-site; SGD 170,000 - 210,000; Full time

Job summary

Riskdata Consulting in Singapore is seeking a Lead SRE and Production Support Engineer to drive reliability across financial applications. You will manage a team, govern incident response, and push for improved SLOs/SLAs while coordinating with stakeholders to keep systems highly available.

The role requires hands-on experience with monitoring, automation, and incident handling, with comfort across Java, Cobol, and front-end tech to support reliability initiatives.

Qualifications

• Experience leading SRE teams or production support in large organisations.
• Strong incident management and reliability improvement background.
• Familiarity with observability, monitoring, and automation practices.

Responsibilities

• Enforce SLOs and SLAs to maintain reliability.
• Monitor health and performance to preempt issues.
• Lead incident response during outages with timely updates to management.
• Mentor and develop SRE and production support staff.
• Collaborate with stakeholders to prioritise and resolve production issues.
• Streamline support processes using automation and team collaboration.
• Support reliability initiatives with Java, Cobol, or front-end tech knowledge.
• Utilise observability tools to enhance monitoring and detection.
• Demonstrate track record in incident management and SRE improvements.

Skills

Java

Cobol

Front End tech

Job description

Job Summary

Lead and manage a team of SREs and production support engineers to ensure system reliability and stability. Drive incident management, enforce SLOs/SLAs, optimize support processes, and collaborate with stakeholders to maintain high-performing applications.

Responsibilities

• Enforce service level objectives (SLOs) and service level agreements (SLAs) to maintain system reliability and stability
• Monitor system health and performance to proactively identify and address issues
• Lead incident response efforts during service interruptions or performance degradations, providing timely updates to Engineering management
• Mentor, coach, and develop SRE and production support team members to promote continuous learning and improvement
• Collaborate with stakeholders to prioritize and resolve production issues, ensuring alignment and effective decision-making
• Streamline support processes by leveraging automation and fostering team collaboration to improve operational efficiency
• Apply working knowledge of programming languages such as Java, Cobol, or Front End technologies to support system reliability initiatives
• Utilize observability tools and practices to enhance monitoring and incident detection capabilities
• Apply solid experience in incident management and SRE improvements for applications serving diverse audiences including back office and channels
• Demonstrate a proven track record in support optimization to enhance service delivery and reduce downtime

Preferred competencies and qualifications

• Experience in the financial industry, especially insurance, is preferred