APAC Senior Voice Communications Project Engineer Hybrid

Alcatel-Lucent Enterprise; Singapore; Híbrido; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Alcatel-Lucent Enterprise is seeking a Senior Communications Project Engineer to lead post-sales technical delivery for APAC in Singapore. You will ensure ALE Enterprise Solutions are deployed with architectural integrity, high reliability, and security.

Role covers design and planning, translating high-level designs into actionable instructions, and coordinating across partners and internal teams to deliver end-to-end communications solutions.

Formación

• Bachelor’s Degree in Telecommunications, Computer Science, Engineering, or a related field.
• 10+ years in customer-facing technical roles (Customer Engineering, Project Lead or Senior Project Team member).
• 10+ years of project implementation and customer technical support experience in Omni-channel Contact Centers, UC&C, and Cloud transitions.
• ACFE (Alcatel-Lucent Certified Field Expert) level is mandatory; ACSE (System Expert) level is highly preferred.

Responsabilidades

• End-to-End Infrastructure Evaluation: assess readiness for digital transformation and deployment.
• Target State Architecture: align with government and Smart Nation objectives, ensuring High Availability/DR.
• Solution Implementation: translate designs to actionable deployment instructions for ALE products and integrations.
• Technical Authority: act as SME during post-sales to resolve architectural bottlenecks.
• POC/Partner enablement: support POC environments and uplift partners’ technical capabilities.

Conocimientos

Post-sales lead

Solution design

APAC experience

English proficiency

Crisis management

Educación

Bachelor’s degree in Telecommunications/CS/Engineering

Herramientas

ALE OXE

OmniVista

OpenTouch

Rainbow UCaaS/CPaaS

Descripción del empleo

Alcatel-Lucent Enterprise is seeking a Senior Communications Project Engineer to lead post-sales technical delivery for APAC in Singapore. You will ensure ALE Enterprise Solutions are deployed with architectural integrity, high reliability, and security.

Role covers design and planning, translating high-level designs into actionable instructions, and coordinating across partners and internal teams to deliver end-to-end communications solutions.