APAC Operations Lead - Quoting, Procurement & Delivery

EOS IT MANAGEMENT SOLUTIONS (SG) PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

EOS IT Solutions is seeking an Operations Lead for APAC who will drive regional quoting, procurement and order management from Singapore. You will partner with Sales, Finance, Trade Compliance, Partner Management and Logistics to optimize fulfilment and supplier performance across APAC.

The role emphasizes leadership of Sales & Procurement Operations teams, delivery of measurable improvements, and alignment with HQ to support global growth and operational excellence.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Operations, Purchasing, Logistics, or a related discipline.
• Professional certifications such as CIPS, APICS, CSCP, Lean Six Sigma, or PMP are advantageous.
• 8 to 10+ years of experience across sales operations, procurement, order management, or supply chain functions.
• 5+ years of people leadership experience.
• Demonstrated experience managing stakeholders across the APAC region and delivering operational improvements within complex environments.

Responsibilities

• Lead, coach, and develop the Sales & Procurement Operations and Order Management teams.
• Manage team performance, resourcing requirements, escalations, and alignment with global headquarters.
• Conduct regular operational reviews and synchronisation meetings with HQ and US operations teams to support global opportunities and strategic initiatives.
• Lead quoting, procurement, sourcing, and supplier performance management activities.
• Ensure accuracy, responsiveness, compliance, and effective issue resolution across operational processes.
• Partner with cross-functional stakeholders to coordinate complex opportunities and business requirements.
• Lead timely and accurate order execution from purchase order receipt through invoicing.
• Provide regular order status updates and support the resolution of customer issues.
• Identify and remove operational bottlenecks to improve service delivery.
• Monitor order backlog and implement actions to improve fulfilment speed and efficiency.
• Coordinate with Trade Compliance, Logistics, Warehouse, PMO, and Finance teams to ensure smooth and on-time delivery.
• Drive continuous process improvement initiatives across APAC operations functions.
• Maintain standard operating procedures, internal controls, and policy compliance requirements.
• Support systems enhancements and digital transformation initiatives.
• Monitor and analyse key operational metrics and recommend performance improvements.
• Develop strong stakeholder relationships and provide leadership with updates on performance, risks, and key initiatives.

Skills

ERP systems

Order management

CRM tools

Excel reporting

Procurement

OTC processes

Leadership

Stakeholder mgmt

Change management

Analytical skills

Customer focus

Education

Bachelor's degree

CIPS certification

APICS certification

CSCP certification

Lean Six Sigma

PMP

Tools

ERP platforms

Order management systems

CRM tools

Excel

Job description

EOS IT Solutions is seeking an Operations Lead for APAC who will drive regional quoting, procurement and order management from Singapore. You will partner with Sales, Finance, Trade Compliance, Partner Management and Logistics to optimize fulfilment and supplier performance across APAC.

The role emphasizes leadership of Sales & Procurement Operations teams, delivery of measurable improvements, and alignment with HQ to support global growth and operational excellence.