APAC Operational Risk & Controls Manager

American Express; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Medical benefits

Flexible hybrid work model

Parental leave

Wellness programs

Job summary

American Express is seeking a Manager of IC Control Management APAC Markets focused on embedding robust operational risk controls in the Global Merchant Service business across APAC. The role requires coordinating with risk, compliance, and business partners to elevate risk governance and ensure control effectiveness in day-to-day operations.

You will lead risk assessments, support regulatory change management, and drive enhancements to processes, audits, and issue resolution, in a

Qualifications

• 7+ years experience in operational risk management lifecycle activities.
• Understanding of critical operational risk management lifecycle activities.
• Strong project management, communication, and interpersonal skills with senior stakeholders.
• Experience in process governance with robust decision-making processes.
• Proficient analytical and problem-solving skills.

Responsibilities

• Develop and maintain relationships to drive maturity of control environment and risk governance.
• Be go-to SME on risks specific to the local market.
• Ensure risks and issues are identified, assessed, prioritized, and managed across risk programs.
• Manage governance forums for risk and controls and share insights across forums.
• Support processes to comply with enterprise policies and regulatory changes.
• Review topical risk information and regulatory updates; maintain repository of risk information.
• Lead sharing of insights and best practices through central program teams and governance teams.
• Support ORM programs including PRSA, BST, issues management, risk assessments, and regulatory change management.

Skills

Operational risk mgmt

Project management

Stakeholder management

Risk governance

Data analysis

Education

Bachelor's in Finance/Business

MBA preferred

Job description

American Express is seeking a Manager of IC Control Management APAC Markets focused on embedding robust operational risk controls in the Global Merchant Service business across APAC. The role requires coordinating with risk, compliance, and business partners to elevate risk governance and ensure control effectiveness in day-to-day operations.

You will lead risk assessments, support regulatory change management, and drive enhancements to processes, audits, and issue resolution, in a