APAC Healthcare Claims Analyst - Growth & Impact

ASC Allied World Assurance Company, Ltd (Singapore Branch); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Allied World is seeking a claims professional to handle Healthcare (Medical malpractice) Casualty and Professional Indemnity across APAC. The role involves registering, reviewing, reserving and paying claims reported by brokers and cedants in line with established standards.

Essential qualifications include a law degree preferred and CGI certification; strong negotiation, analytical and communication skills are required.

Qualifications

• Relevant academic qualifications; law degree preferred and CGI certification required or to be completed within probation.
• Strong planning, prioritization and organizational discipline for workload management.
• Sound judgment, analytical ability and negotiation skills are essential.
• Good interpersonal and customer service orientation with strong communication.

Responsibilities

• Register, review, reserve and pay claims reported by brokers and cedants.
• Investigate, evaluate and resolve assigned claims including non-standard within personal authority level.
• Conduct proactive settlement through negotiation and counsel collaboration on litigation strategy.
• Manage customer/intermediary interactions with high standards of service.
• Organise and use suppliers to ensure timely services for customers.
• Identify non-standard or complex claims and escalate to supervisor.
• Support more experienced colleagues on non-standard cases.
• Assist in preparation of reports or analysis where necessary.
• Ensure compliance with legal, regulatory and policy requirements.
• Monitor and file reports on cases below deductible; undertake ad-hoc projects.

Skills

Negotiation skills

Attention to detail

Communication skills

Team player

Work under pressure

Analytical ability

Education

Law degree preferred

CGI certification

Tools

PC applications

Microsoft Office

Job description

Allied World is seeking a claims professional to handle Healthcare (Medical malpractice) Casualty and Professional Indemnity across APAC. The role involves registering, reviewing, reserving and paying claims reported by brokers and cedants in line with established standards.

Essential qualifications include a law degree preferred and CGI certification; strong negotiation, analytical and communication skills are required.