APAC CRM Liaison & Platform Optimizer

NEW POWER WORLDWIDE PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

NEW POWER WORLDWIDE PTE. LTD. in Singapore seeks a Business System Specialist, APAC to bridge APAC business users with the global technology team for the EMPOWER CRM platform.

You will ensure enhancements, processes, and user experiences align with regional needs and work closely with the General Manager, APAC and the CTO in the United States. The role involves gathering feedback, coordinating testing, supporting issue resolution, representing APAC voice, assisting CRM rollouts, testing, and

Qualifications

• Experience liaising between business users and tech teams.
• Ability to coordinate testing across time zones.
• Knowledge of CRM systems and data integrity.
• Strong communication and stakeholder engagement.

Responsibilities

• Act as liaison between APAC users and global technology team.
• Collaborate with US-based teams across time zones.
• Gather stakeholder feedback and identify process improvements.
• Support CRM rollouts, upgrades, and testing.
• Participate in UAT and post-implementation activities.
• Monitor system issues and coordinate resolutions.

Skills

CRM coordination

Stakeholder management

Business analysis

Testing & QA

Job description

NEW POWER WORLDWIDE PTE. LTD. in Singapore seeks a Business System Specialist, APAC to bridge APAC business users with the global technology team for the EMPOWER CRM platform.

You will ensure enhancements, processes, and user experiences align with regional needs and work closely with the General Manager, APAC and the CTO in the United States. The role involves gathering feedback, coordinating testing, supporting issue resolution, representing APAC voice, assisting CRM rollouts, testing, and