APAC Client Payroll Operations Leader

CSCGLOBAL CORPORATE SERVICES (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

CSCGLOBAL CORPORATE SERVICES (SINGAPORE) PTE. LTD. is seeking an APAC Head of Client Payroll Operations to lead and align payroll teams across the Asia-Pacific region.

You will provide strategic and operational leadership across five to six countries and oversee the Singapore payroll team, ensuring regional performance and client satisfaction. The role emphasizes governance, standardization, and transformation initiatives in support of CSC's global payroll strategy, with a focus on talent

Qualifications

• 8-10 years of experience in payroll operations, with exposure to international or multi-country environments.
• Proven leadership and people-management experience, with a track record of building and developing high-performing teams.
• Subject matter expert in Singapore payroll legislation, compliance, and operations.
• Strong verbal and written communication skills suitable for operational coordination, reporting and client escalations.
• Ability to drive operational excellence, process improvement, and regional standardization.
• Fluency in English (written and verbal) required and Chinese (written and verbal) would be advantageous.

Responsibilities

• Lead and develop a high-performing regional payroll organization across multiple APAC jurisdictions.
• Promote a culture of accountability, continuous improvement, client service excellence, and collaboration.
• Provide ongoing leadership and support to local payroll operational leaders.
• Act as an escalation point for complex issues, ensuring timely and effective resolution.
• Foster collaboration across markets by sharing best practices and driving standardization.
• Implement continuous improvement initiatives to enhance efficiency, compliance, and client satisfaction.
• Establish clear reporting lines and performance metrics to monitor regional financial performance, including revenue growth, profitability, resource utilization, and operational efficiency.
• Lead monthly business review meetings with local leaders to track and assess performance, address risks and service issues, and identify sales and improvement opportunities.
• Oversee regional adherence to global standards and controls, while local payroll leaders remain accountable for compliance with country-specific regulatory requirements.
• Integrate payroll operations with other CSC services in the region to strengthen end-to-end client delivery.
• Support regional growth initiatives by ensuring payroll services are scalable, competitive, and aligned with commercial priorities.
• Provide regular updates and insights to the Global Head of Client Payroll.
• Partner with global and regional stakeholders to support transformation programs, system enhancements, and operational alignment initiatives and coordinate regional implementation through local payroll leaders.

Skills

Leadership

People management

Regional operations

Communication

Process improvement

Governance

Project coordination

Job description

CSCGLOBAL CORPORATE SERVICES (SINGAPORE) PTE. LTD. is seeking an APAC Head of Client Payroll Operations to lead and align payroll teams across the Asia-Pacific region.

You will provide strategic and operational leadership across five to six countries and oversee the Singapore payroll team, ensuring regional performance and client satisfaction. The role emphasizes governance, standardization, and transformation initiatives in support of CSC's global payroll strategy, with a focus on talent