APAC Asset Servicing — Client Coverage Specialist

BNY; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

BNY is seeking a Specialist, Client Coverage in Singapore to join the Asset Servicing team. You will support a portfolio of institutional clients across Asia, driving retention, revenue growth, and cross-sell opportunities.

You will work with senior relationship managers and internal partners to prepare client plans, reviews, and proposals, while maintaining accurate CRM data and reporting. The role offers exposure to diverse markets and a clear path toward greater commercial responsibility.

Qualifications

• Bachelor's degree or equivalent combination of education and experience required.
• Advanced degree or relevant professional qualification preferred.

Responsibilities

• Supports the management and development of a portfolio of Asset Servicing client relationships across Asia, contributing to client retention, revenue growth, and broader wallet penetration.
• Assists senior relationship managers in executing client plans, preparing for client meetings and reviews, and identifying strategic opportunities across the portfolio.
• Helps deliver a high-quality client experience through strong internal coordination, timely follow-up, and effective support of service-related matters and client priorities.
• Maintains accurate client, pipeline, call activity, and opportunity information in relevant CRM and reporting platforms, ensuring strong data quality and management visibility.
• Prepares and validates portfolio, client, pipeline, and revenue reporting to support account planning and business reviews.
• Builds knowledge of BNY's Asset Servicing offerings and how solutions can support client needs across custody, fund services, middle office, data, and related capabilities.
• Supports the preparation of proposals, pricing reviews, renewals, and commercial documentation in alignment with client requirements and internal governance standards.
• Works closely with client service, operations, product, implementation, legal, compliance, and risk teams to coordinate client priorities and support effective relationship management.
• Supports the collection and follow-up of client feedback to enhance satisfaction, strengthen relationships, and identify improvement opportunities.
• Monitors key relationship developments and helps ensure client records, commercial activity, and opportunity data remain current across internal platforms.
• Promotes cross-functional collaboration and helps connect clients to the appropriate internal partners and solutions across the organization.
• Maintains awareness of market developments, competitor activity, and client trends across Asia to support informed client conversations.
• In support of senior coverage colleagues, contributes to the achievement of retention, revenue, and asset growth objectives across the assigned client portfolio.
• Over time, expected to develop toward more independent coverage of client relationships and increased commercial responsibility across the assigned Asset Servicing portfolio.
• No direct reports.

Skills

Relationship management

Client management

Sales support

Asset servicing

Analytics

Communication

Education

Bachelor's degree

Tools

CRM systems

Reporting tools

MS Excel

Job description

BNY is seeking a Specialist, Client Coverage in Singapore to join the Asset Servicing team. You will support a portfolio of institutional clients across Asia, driving retention, revenue growth, and cross-sell opportunities.

You will work with senior relationship managers and internal partners to prepare client plans, reviews, and proposals, while maintaining accurate CRM data and reporting. The role offers exposure to diverse markets and a clear path toward greater commercial responsibility.