APAC AppleCare Programs Growth Lead

Apple Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Apple Inc. is seeking a passionate individual to develop and manage the execution of AppleCare programs across Southeast Asia, partnering with channel partners and account managers to drive attach growth and commercial success.

You will lead end-to-end program management, craft holistic account strategies, and collaborate with regional teams to deliver value for AppleCare across all Apple products.

Qualifications

• Experience in commercial, product, or program management within carrier, consumer electronics, distribution or retail.
• Proven success building partner programs that drive incremental sales.
• Lead cross-functional programs from concept to launch and optimization.
• Excellent English communication; Thai fluency required.

Responsibilities

• Craft and execute AppleCare strategy and account plans with market insights.
• Lead end-to-end management of AppleCare programs.
• Drive commercial success, offers, propositions and customer experience; sustain growth.
• Manage program operations, including partner relationships and cross-functional collaboration.
• Deliver program development resources such as training content, marketing collateral, and communications.
• Establish reporting to track program results and outcomes.
• Communicate performance to leadership, finance, and external partners.
• Advocate market needs to headquarters to marshal resources.

Skills

Commercial program mgmt

Cross-functional leadership

Partner program development

Stakeholder communication

English fluency

Thai language proficiency

Job description

Apple Inc. is seeking a passionate individual to develop and manage the execution of AppleCare programs across Southeast Asia, partnering with channel partners and account managers to drive attach growth and commercial success.

You will lead end-to-end program management, craft holistic account strategies, and collaborate with regional teams to deliver value for AppleCare across all Apple products.