Alibaba Group- Admin & Workspace Manager- Singapore

Sugarbreak; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Sugarbreak in Singapore seeks an experienced facilities leader responsible for the Singapore office operations, budgeting, and strategic real estate initiatives. You will supervise a small team, manage external providers, and ensure security, compliance, and uptime.

The role emphasizes cross-functional collaboration with Finance, HR, and Legal, while driving cost efficiencies and data-driven space planning to support growth and a high-performance work environment.

Qualifications

• Bachelor's degree required; facilities management or related field preferred.
• Minimum 6 years in facilities management or corporate real estate within a large multinational.
• Proven staff coaching and evaluation experience.
• Strong communication and leadership with senior stakeholders.
• Mandarin proficiency preferred; English essential.

Responsibilities

• Direct daily operations for the Singapore office to ensure security, compliance, and uptime.
• Mentor a team of two administrative staff and delegate tasks effectively.
• Oversee facilities management including preventive maintenance and emergency protocols.
• Manage outsourced service providers and enforce SLAs.
• Lead space planning, capital projects, budgeting with Finance.
• Coordinate with HQ and cross-functional teams on governance and events.

Skills

Leadership

Team development

Performance management

Stakeholder influence

Data analytics

Budgeting

Education

Bachelor's degree

Facilities Management / Real Estate related preferred

Job description

Job Description

Facilities Leadership & Operational Continuity

• Manage, mentor, and develop a team of 2 administrative staffs, ensuring clear delegation of daily operational tasks, equitable workload distribution, and continuous professional growth.
• Conduct regular performance reviews and foster a high-performance, collaborative team culture.
• Direct all daily operations for the Singapore workspace, guaranteeing a secure, compliant, and highly efficient environment with zero unplanned facility downtime.
• Oversee comprehensive facilities management, including preventative maintenance programs, emergency response protocols, and root-cause analysis for operational issues.
• Manage outsourced service providers and internal facilities staff, ensuring equitable treatment, continuous coaching, and strict adherence to service-level agreements (SLAs).

Real Estate Strategy & Capital Projects

• Formulate and execute long-term office space planning strategies aligned with headcount forecasting, business growth trajectories, and lease lifecycle management.
• Lead end-to-end renovation and expansion projects: define scope through advanced data collection (surveys, spatial audits, utilization metrics), establish budgets, and manage schedules.
• Direct cross-functional teams of architects, design professionals, and construction contractors to ensure capital projects are delivered on time, within budget, and to exact quality specifications.
• Conduct market research on industry-leading space planning methodologies to optimize layouts for collaboration, efficiency, and cost-effectiveness.

Financial & Budget Management

• Assume full P&L responsibility for the Singapore office's administrative budget, driving maximum ROI on all expenditures.
• Develop, track, and report on both OPEX (utilities, maintenance, supplies) and CAPEX (capital improvements) budgets in close partnership with the Finance department.
• Execute strategic cost analyses to identify efficiencies, utilizing historical spending patterns and growth factors to develop accurate financial forecasts.
• Manage cross-Business Unit (BU) chargeback principles, accrual records, and prompt invoice processing to ensure financial accuracy.

Strategic Procurement & Vendor Governance

• Enforce robust procurement procedures for office inventory, property, and equipment, ensuring alignment with corporate governance and budgetary constraints.
• Lead competitive bidding processes, conducting rigorous cost/benefit analyses to evaluate vendor proposals objectively. Partner with Legal and Finance to review contracts, continuously optimizing vendor portfolios.

Organizational Culture & Stakeholder Engagement

• Work closely with Organizational Culture Lead to develop and implement comprehensive cultural communication plans and activities in alignment with Headquarters and H.R.
• Oversee the logistics and execution of internal and external events designed to elevate employer branding, foster engagement, and attract top-tier talent, coordinating event execution through your team.
• Establish and enforce organizational standards, measuring outcomes against KPIs to drive continuous improvement in employee satisfaction and internal efficiency.

Data Analytics & Cross-Functional Integration

• Leverage administrative business data extraction, integration, and analysis to inform executive decision-making and optimize workplace strategies.
• Serve as the primary liaison between the Singapore office and central support functions (Finance, HR, IT, Procurement), independently managing horizontal coordination and vertical execution while guiding your staff in day-to-day cross-depart linteractions.

Job Requirements

Education & Professional Experience

• Bachelor's degree required; a degree in Facilities Management, Business Administration, Real Estate, or a related discipline is strongly preferred
• Minimum 6 years of progressive in facilities management, corporate real estate, or general services within a large multinational corporation (MNC)
• Demonstrated prior experience in directly managing, coaching, and evaluating staff is essential
• Demonstrated ability to communicate effectively, influence decisions, and build consensus with senior leadership, while efficiently delegating tactical execution to a small team
• Proven capacity to operate independently, balancing high-level strategic planning with meticulous attention to operational detail and team oversight.
• A demonstrated desire for sustained career growth within a global organization, approaching this mandate as a long-term leadership opportunity rather than a transitional role.
• Full professional proficiency in Mandarin Chinese (written and spoken) is strictly preferred to facilitate seamless strategic communication with Headquarters in China. English communication skills are equally essential.