Airport Retail Associate: Customer Experience & Cash

Lotte Duty Free Singapore; Singapore; On-site; SGD 23,000 - 29,000; Full time

Benefits offered by this job

Peak Shift Commitment Bonus

Transport provided after shift

Work in airport environment

Job summary

Lotte Duty Free Singapore is seeking a customer service oriented retail associate to deliver world-class service at our airport store. You will handle transactions, assist customers, and uphold brand standards in a fast-paced environment.

Responsibilities include ensuring accurate cash handling, maintaining stock and store cleanliness, and promoting product knowledge to boost sales while adhering to regulatory requirements.

Qualifications

• Must possess strong customer service skills
• Service-oriented with strong interpersonal skills
• A good team player, mature and self-driven

Responsibilities

• Process all sales transactions using POS system
• Handle cash, credit and other forms of payment accurately
• Maintain adequate stock levels and housekeeping
• Provide world-class service and upsell through product knowledge
• Uphold brand image and act as front-line ambassador
• Adhere to duty-free regulations and age restrictions
• Ad-hoc duties as assigned

Skills

Customer service

Interpersonal skills

Team player

Job description

Lotte Duty Free Singapore is seeking a customer service oriented retail associate to deliver world-class service at our airport store. You will handle transactions, assist customers, and uphold brand standards in a fast-paced environment.

Responsibilities include ensuring accurate cash handling, maintaining stock and store cleanliness, and promoting product knowledge to boost sales while adhering to regulatory requirements.