Airport Retail Associate: Peak Shift & Service Pro

LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 15,000 - 21,000; Full time

Benefits offered by this job

Peak Shift Bonus

Transport provided

Airport environment

Job summary

LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. seeks a retail associate to process all sales transactions, handle cash and POS payments, and ensure accurate reconciliation at each shift end.

You will maintain inventory, uphold safety standards, and provide world-class service in an airport environment. This role requires strong customer service, a service-oriented mindset, and the ability to work 3–5 days per week including weekends and public holidays.

Qualifications

• Must have strong customer service skills.
• Service-oriented with strong interpersonal skills.

Responsibilities

• Process all sales transactions and handle cash, credit and all other forms of payments accurately and efficiently using POS (Point-Of-Sales) System.
• Responsible for cash collections, withdrawals and reconciliation of all transactions at the end of each shift.
• Maintain adequate stock levels of inventory such as receipt rolls and STEB bags.
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment.
• Stay informed and adhere to duty-free allowances, age restrictions, and other relevant regulations.
• Providing world-class service excellence and customer experience at all times drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.
• Be the company’s front-line ambassador to uphold company’s branding and image.
• Any other ad-hoc duties as assigned

Skills

Customer service

Interpersonal skills

Team player

Job description

LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. seeks a retail associate to process all sales transactions, handle cash and POS payments, and ensure accurate reconciliation at each shift end.

You will maintain inventory, uphold safety standards, and provide world-class service in an airport environment. This role requires strong customer service, a service-oriented mindset, and the ability to work 3–5 days per week including weekends and public holidays.