Airport Customer Service Executive

V RESOURCE MANPOWER PTE. LTD.; Singapore; On-site; SGD 28,000 - 47,000; Full time

Benefits offered by this job

13th month bonus

Performance bonus

Joining bonus

Annual leave

Medical leave

Job summary

V RESOURCE MANPOWER PTE. LTD. is seeking a Passenger Service Associate in Singapore to warmly greet passengers on arrival and coordinate smooth check-in and departure processes. You will assist with special needs, including passengers with reduced mobility, non-English speakers, and unaccompanied minors.

The role requires excellent English communication and the ability to commit to shift hours, with a generous benefits package and opportunities for career growth.

Qualifications

• Fluent written and spoken English required.
• Willingness to commit to shift hours.

Responsibilities

• Greet passengers on arrival and assist with check-in/departure requests.
• Help passengers with special needs, including reduced mobility, non-English speakers and unaccompanied minors.

Skills

English fluency

Shift flexibility

Job description

Benefits:

• 13th month bonus and performance bonus (avrg 1-3 months basic)
• 12 days AL, 14 days MC
• Joining bonus $5,000 (first 6 months $2,500, after 6 months $2,500)

Job scope:

• Greet passengers upon their arrival and ensure a smooth departure process. This includes checking in and managing various flight and customer requests
• Assist passengers with special needs. This includes helping passengers with reduced mobility, non-English speaking passengers and unaccompanied minors

Requirement:

• Good command of written and spoken English
• Able to commit for shift hours