Airline Enterprise Architect - Experience Cloud

ADOBE SYSTEMS PTE. LTD.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Adobe Systems Pte. Ltd.

invites an Enterprise Architect to join Adobe Professional Services, guiding airlines and aviation organizations in delivering innovative customer experience solutions using Adobe Experience Cloud. You will collaborate with airline clients to translate business goals into scalable technology, covering CDP, journey orchestration, campaigns, content, analytics, and personalization, while leading architecture workshops and data integration with airline ecosystems.

Qualifications

• 8+ years in airline/aviation consulting, enterprise architecture, or professional services.
• Experience guiding digital transformation and MarTech implementations with customers.
• Experience crafting enterprise architectures with data integration and APIs.
• Experience in airline online channels, digital retail, dedication, or tailored experiences.
• Bachelor's degree or equivalent in Business, Engineering, Computer Science, Aviation, or related field.
• Willingness to travel up to 50%.

Responsibilities

• Provide sector expertise and technical guidance within Adobe Experience Cloud.
• Lead discovery sessions, architecture workshops, and solution discussions.
• Develop data architectures linking Adobe solutions with airline ecosystems (PSS, reservations, digital channels).
• Create scalable solutions for customer data management, segmentation, journey orchestration, personalization.
• Advise on architecture options, risks, and dependencies early.
• Support digital transformation, direct bookings, dedication, personalization, and ancillary revenue growth.
• Direct technical architecture across projects with delivery teams to fix integration issues.
• Foster consultant growth by sharing knowledge and mentoring.
• Contribute to pre-sales and RFP responses with technical proposals and recommendations.
• Collaborate with analytics to define success measures and outcomes.

Skills

Airline industry experience

Enterprise architecture

MarTech / digital transformation

Pre-sales / RFP

Data integration & APIs

CDP & personalization

Journey orchestration

Stakeholder collaboration

Travel up to 50%

Education

Bachelor's degree or equivalent in Business/Engineering/CS/Aviation

Tools

Adobe Experience Cloud

Adobe Experience Platform

Adobe Journey Optimizer

Adobe Campaign

Adobe Analytics

Job description

Adobe Systems Pte. Ltd.

invites an Enterprise Architect to join Adobe Professional Services, guiding airlines and aviation organizations in delivering innovative customer experience solutions using Adobe Experience Cloud. You will collaborate with airline clients to translate business goals into scalable technology, covering CDP, journey orchestration, campaigns, content, analytics, and personalization, while leading architecture workshops and data integration with airline ecosystems.