Air & Sea Freight Customer Experience Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 27,000 - 32,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. in Singapore is seeking a customer service assistant to support the logistics team in air and sea freight operations. The role is based at Changi Airfreight Centre and runs Monday to Friday, 9am to 6pm.

You will interact with customers and carriers, process bookings and billing for sea freight, and liaise on documentation. Candidates should have relevant working experience and proficiency with Microsoft Office.

Qualifications

• With relevant working experience.
• Proficient Microsoft Office usage.

Responsibilities

• Assist in the customer service department.
• Handle all customers rating for both air and sea freight.
• Liaise with air and sea carriers & customers.
• Handle all sea freight documentation such as bookings & billing.

Skills

Customer service

Communication

Carriers liaison

Tools

Microsoft Office

Job description

THE SUPREME HR ADVISORY PTE. LTD. in Singapore is seeking a customer service assistant to support the logistics team in air and sea freight operations. The role is based at Changi Airfreight Centre and runs Monday to Friday, 9am to 6pm.

You will interact with customers and carriers, process bookings and billing for sea freight, and liaise on documentation. Candidates should have relevant working experience and proficiency with Microsoft Office.