Air Logistics Aerospace Operational Care Team Leader

Kuehne+Nagel; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Global Exposure

People-Centric Culture

Learning & Development

Innovation & Sustainability

Rewards & Recognition

Stability with Agility

Job summary

Kuehne+Nagel is seeking an Aerospace Air Logistics Team Leader to oversee the Aerospace Operational Care team, aligning aerospace requirements with daily operations and driving customer-centric execution. You will lead day-to-day activities, ensure compliance, and support business development through solutions-driven strategies.

The role requires strategic leadership, collaboration with internal teams and external partners, and a focus on continuous improvement to deliver high-quality service

Qualifications

• Leadership of aerospace operational care organization.
• High-quality shipment/process management.
• Cost optimization for profitability.
• Continuous improvement and solution-oriented initiatives.
• Collaboration with partners, suppliers, gateway, warehouse, customs, RCC.
• Monitor performance and ensure KN requirements.

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

The Aerospace Air Logistics Operational Team Leader oversees customer excellence by leading the Aerospace Operational Care team, ensuring high-quality service, and driving customer-centric operational execution. This role involves managing day-to-day operations, ensuring compliance with processes and regulations, optimizing efficiency, and fostering team development. As a subject matter expert, the manager aligns aerospace-specific requirements with operational activities and supports business development through solutions-driven strategies and stakeholder collaboration.

What we would like you to bring

• To provide leadership and direction to the aerospace operational care organization.
• To ensure operational excellence through high-quality shipment/process management
• To maximize profitability through cost optimization
• To drive continuous improvement and solutions-oriented initiatives.
• To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed
• To optimize operations and all systems utilization, working closely with the Optimization team, to ensure the highest levels of productivity within the organization
• To monitor operational performance and increase data and execution quality according to all KN requirements
• To ensure compliance with regulatory and industry standards.
• To oversee customer onboarding and implementation of business requirements.
• To maintain close cooperation with National and GS Management teams.
• To provide training for staff on Aerospace & Defence Vertical specifics.
• To resolve problems escalated by a team member or any other stakeholder, sustainability
• To contribute as process owner to continuous improvements of processes and controls for lean and cost-efficient operation
• To support Airfreight procurement and carrier/partner relationship management
• To support the development of pricing strategies (liaise on pricing / RFQ preparation)
• To closely cooperate with Customer Service and key account teams to gain specialized customer specific knowledge and to receive first-hand feedback about the OCC operational execution
• To support Development and Customer Care teams to develop new / existing customers, and during account implementation
• To increase ratio of spot quotes for AOG and Engines and control end-to-end shipment performance as part of an AOG, Engine or vertical Aerospace OCC STAKEHOLDERS.

What's in it for you

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.