Air Freight Operations Specialist

WECRUIT PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking an experienced freight operator to manage end-to-end air import and export operations.

You will ensure shipments are processed accurately and delivered within scheduled timelines, while maintaining thorough documentation and records. Key duties include preparing HAWB/MAWB, manifests, cost entries, and pre-alerts for overseas agents; coordinating with customers, airlines, freight forwarders, customs brokers, transport providers, warehouse teams, and

Responsibilities

• Oversee end-to-end air import and export operations, ensuring shipments are processed accurately and delivered within scheduled timelines.
• Prepare, review, and process HAWB/MAWB, manifests, billing documents, cost entries, shipment tracking records, and pre-alert documentation for overseas agents.
• Coordinate closely with customers, airlines, freight forwarders, customs brokers, transport providers, warehouse teams, and overseas offices to facilitate seamless cargo movement.
• Monitor shipment progress and proactively manage delivery schedules to meet customer expectations and service levels.
• Ensure compliance with customer requirements, SOPs, airline regulations, customs requirements, and international freight standards.
• Maintain accurate shipment records and update freight management systems to support efficiency and visibility.
• Process cargo bookings, declarations, and documentation submissions to airlines and carriers.
• Identify and implement process improvements to strengthen efficiency, service quality, and satisfaction.
• Partner with internal teams and external stakeholders to investigate issues, resolve discrepancies, and minimize delays.
• Perform additional operational and administrative duties as assigned by Management.

Job description

WECRUIT PTE. LTD. in Singapore is seeking an experienced freight operator to manage end-to-end air import and export operations.

You will ensure shipments are processed accurately and delivered within scheduled timelines, while maintaining thorough documentation and records. Key duties include preparing HAWB/MAWB, manifests, cost entries, and pre-alerts for overseas agents; coordinating with customers, airlines, freight forwarders, customs brokers, transport providers, warehouse teams, and