Head of Airfreight Operations

WECRUIT PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

WECRUIT PTE. LTD.

in Singapore is seeking an experienced Airfreight Operations Manager to oversee daily airfreight activities, including export, import, transshipment, consolidation and shipment coordination. You will lead a team of operations staff to ensure timely, cost-efficient delivery, manage end-to-end processes from booking to customs clearance, coordinate with airlines and partners, monitor KPIs and drive service quality improvements while controlling costs and ensuring regulatory

Responsibilities

• Oversee daily airfreight operations, including export, import, transshipment, consolidation and shipment coordination.
• Lead a team of airfreight operations staff to ensure smooth, timely and cost-effective shipment execution.
• Manage end-to-end airfreight processes from booking, cargo collection and documentation to customs clearance and final delivery.
• Coordinate with airlines, freight forwarders, ground handlers, customs agents and overseas offices/agents to ensure timely shipment movement.
• Negotiate and maintain competitive air freight rates, space allocation and service agreements with airlines and other service providers.
• Monitor shipment schedules, capacity, transit times and service performance, and proactively resolve delays, damages, discrepancies and operational issues.
• Develop and maintain strong relationships with key customers, understanding their logistics requirements and providing appropriate airfreight solutions.
• Monitor operational costs, revenue, margins and overall profitability, ensuring business targets are achieved.
• Identify opportunities to improve operational efficiency, service quality and cost savings across the airfreight operation.
• Ensure compliance with company policies, aviation regulations, customs requirements and international trade standards.
• Work closely with sales, customer service, warehouse, trucking and overseas offices to ensure seamless end-to-end logistics solutions.
• Prepare and analyse operational and financial reports, KPIs and performance metrics for management review.
• Support business development activities by identifying opportunities to grow airfreight volumes and expand key customer accounts.

Job description

WECRUIT PTE. LTD.

in Singapore is seeking an experienced Airfreight Operations Manager to oversee daily airfreight activities, including export, import, transshipment, consolidation and shipment coordination. You will lead a team of operations staff to ensure timely, cost-efficient delivery, manage end-to-end processes from booking to customs clearance, coordinate with airlines and partners, monitor KPIs and drive service quality improvements while controlling costs and ensuring regulatory